[{"data":1,"prerenderedAt":1094},["ShallowReactive",2],{"blog-whatsapp-little-hotelier-en":3,"blog-langs-whatsapp-little-hotelier":636,"blog-list-en":645},{"id":4,"title":5,"body":6,"description":590,"extension":591,"meta":592,"navigation":631,"path":632,"seo":633,"stem":634,"__hash__":635},"content/blog/en/whatsapp-little-hotelier.md","How to use WhatsApp with Little Hotelier (Messaging hub, WhatsApp Business and other options)",{"type":7,"value":8,"toc":575},"minimark",[9,22,25,30,50,59,83,91,95,161,189,201,205,217,255,258,269,272,276,296,309,313,323,328,337,374,377,381,441,447,451,487,497,502,505,518,525,529,538,549,553],[10,11,12,13,17,18,21],"p",{},"Yes, Little Hotelier connects to WhatsApp natively through ",[14,15,16],"strong",{},"Messaging hub",", part of the paid ",[14,19,20],{},"Guest Engagement"," add-on, using the official WhatsApp Business API: replying to a guest who wrote in the last 24 hours is free, and writing first needs an approved template that Meta charges for. The other common route is the free WhatsApp Business app on a phone, which has no link to your bookings. Hotelier Tools adds a third option, WhatsApp in one inbox with email and Booking.com, through a WhatsApp Web session (WAHA) rather than the official API.",[10,23,24],{},"Little Hotelier and WhatsApp details below were checked against their help pages as of October 2026.",[26,27,29],"h2",{"id":28},"does-little-hotelier-support-whatsapp","Does Little Hotelier support WhatsApp?",[10,31,32,33,35,36,43,44,49],{},"Yes. ",[14,34,16],{}," in Guest Engagement brings WhatsApp, Booking.com, Airbnb, SMS and email conversations into one inbox, with the guest's profile and reservation linked to each chat (",[37,38,42],"a",{"href":39,"rel":40},"https://helpcentre.littlehotelier.com/en/articles/9525840-messaging-hub-frequently-asked-questions",[41],"nofollow","Messaging hub FAQ","). Guest Engagement is an add-on, listed for the Pro plan on Little Hotelier's ",[37,45,48],{"href":46,"rel":47},"https://www.littlehotelier.com/pricing/",[41],"pricing page",".",[10,51,52,53,58],{},"To connect WhatsApp (",[37,54,57],{"href":55,"rel":56},"https://helpcentre.littlehotelier.com/en/articles/9525852-connect-whatsapp-in-guest-engagement",[41],"Connect WhatsApp in Guest Engagement","):",[60,61,62,74,77,80],"ol",{},[63,64,65,66,69,70,73],"li",{},"Go to ",[14,67,68],{},"Guest Engagement > Communication > Settings"," and click ",[14,71,72],{},"Configure"," on WhatsApp.",[63,75,76],{},"Verify your business with your Facebook profile (WhatsApp and Facebook both belong to Meta).",[63,78,79],{},"Create or link your WhatsApp Business account and profile.",[63,81,82],{},"Add your payment details. WhatsApp invoices you directly; Little Hotelier adds no WhatsApp fee.",[84,85,88],"callout",{"title":86,"type":87},"Your current number","warning",[10,89,90],{},"A number can't be on the WhatsApp Business app and Messaging hub at the same time. To move it, back up and remove it from the app first; its chats can't be restored there afterwards. Little Hotelier suggests testing Messaging hub with a different number first.",[26,92,94],{"id":93},"whatsapp-business-app-or-whatsapp-business-api","WhatsApp Business app or WhatsApp Business API?",[96,97,98,113],"table",{},[99,100,101],"thead",{},[102,103,104,107,110],"tr",{},[105,106],"th",{},[105,108,109],{},"WhatsApp Business app",[105,111,112],{},"WhatsApp Business Platform (API)",[114,115,116,128,139,150],"tbody",{},[102,117,118,122,125],{},[119,120,121],"td",{},"Cost",[119,123,124],{},"Free to download",[119,126,127],{},"Per message Meta delivers; replies in the 24-hour window are free",[102,129,130,133,136],{},[119,131,132],{},"Where you use it",[119,134,135],{},"On the phone, plus linked devices such as WhatsApp Web",[119,137,138],{},"Through software such as Messaging hub",[102,140,141,144,147],{},[119,142,143],{},"Writing first",[119,145,146],{},"Anytime, to guests who agreed",[119,148,149],{},"Only with a template WhatsApp approved",[102,151,152,155,158],{},[119,153,154],{},"Link to bookings",[119,156,157],{},"None",[119,159,160],{},"Depends on the software",[10,162,163,166,167,170,171,174,175,178,179,182,183,188],{},[14,164,165],{},"The app"," gives you a business profile, ",[14,168,169],{},"quick replies"," for frequent answers, an automatic ",[14,172,173],{},"greeting"," and ",[14,176,177],{},"away message",", ",[14,180,181],{},"labels"," to sort chats, and a catalog (",[37,184,187],{"href":185,"rel":186},"https://whatsappbusiness.com/products/business-app-features/",[41],"WhatsApp Business app features","). It works well for a small B&B where one person answers.",[10,190,191,194,195,200],{},[14,192,193],{},"The Platform"," charges \"on a per-message basis for each message we deliver to users\". When a guest writes, a 24-hour customer service window opens, during which your replies are free, and it resets with every guest message (",[37,196,199],{"href":197,"rel":198},"https://whatsappbusiness.com/products/platform-pricing/",[41],"WhatsApp Business Platform pricing","). Outside that window you need a template, and approval can take up to 24 hours.",[26,202,204],{"id":203},"whatsapp-templates-for-confirmations-and-check-in-instructions","WhatsApp templates for confirmations and check-in instructions",[10,206,207,208,211,212,58],{},"In Messaging hub, create templates under ",[14,209,210],{},"Guest Engagement > Communication > Settings > WhatsApp > Templates"," (",[37,213,216],{"href":214,"rel":215},"https://helpcentre.littlehotelier.com/en/articles/9525848-create-and-manage-whatsapp-templates",[41],"Create and manage WhatsApp templates",[218,219,220,231,245],"ul",{},[63,221,222,225,226,230],{},[14,223,224],{},"Template name:"," lowercase with underscores, like ",[227,228,229],"code",{},"checkin_instructions",". Guests never see it.",[63,232,233,236,237,240,241,244],{},[14,234,235],{},"Category:"," ",[14,238,239],{},"Utility"," for booking confirmations, check-in instructions and payment reminders. ",[14,242,243],{},"Marketing"," for offers and upsells, with an Unsubscribe button. A promotion sent as Utility gets rejected.",[63,246,247,250,251,254],{},[14,248,249],{},"Variables:"," use ",[14,252,253],{},"Add variable"," for the guest name, dates, property name and address.",[10,256,257],{},"Three you can adapt (each bracket becomes a variable):",[259,260,267],"pre",{"className":261,"code":263,"filename":264,"language":265,"meta":266},[262],"language-text","booking_confirmation (Utility)\nHi [guest name], your stay at [property name] is confirmed: [arrival date] to [departure date]. Reply here if you have any questions.\n\ncheckin_instructions (Utility)\nHi [guest name], see you on [arrival date]! Check-in is from [check-in time] at [address]. Reply with your arrival time and we'll have everything ready.\n\npayment_reminder (Utility)\nHi [guest name], there is a balance of [amount] for your stay on [arrival date]. You can pay securely here: [payment link]. We never ask for card details in this chat.\n","whatsapp-templates.txt","text","",[227,268,263],{"__ignoreMap":266},[10,270,271],{},"WhatsApp rejects templates that ask for sensitive personal information, so don't request ID or card numbers in them.",[26,273,275],{"id":274},"can-several-staff-use-one-whatsapp-number","Can several staff use one WhatsApp number?",[218,277,278,284,290],{},[63,279,280,283],{},[14,281,282],{},"Messaging hub:"," yes. The API is built for it: several users reply from one shared inbox, and the reservation sits next to each chat.",[63,285,286,289],{},[14,287,288],{},"WhatsApp Business app:"," the same chats appear on the phone and its linked devices, such as WhatsApp Web at the front desk. There is no assignment, and nothing links a chat to a booking. With Meta Verified, WhatsApp says you can link up to 10 devices and agents.",[63,291,292,295],{},[14,293,294],{},"Hotelier Tools:"," the inbox is a web page, so whoever is signed in to the dashboard sees the same conversations, with the reservation beside each one.",[10,297,298,299,304,305,308],{},"One change affects every option: since 28 September 2026, Booking.com no longer sends guest phone numbers to channel managers, so new Booking.com bookings reach Little Hotelier without one (",[37,300,303],{"href":301,"rel":302},"https://developers.booking.com/connectivity/docs/migration-guides/migrating-to-new-versions",[41],"Booking.com for developers","). Copy the number from the Extranet (",[14,306,307],{},"Show phone number",") when you want to write to that guest on WhatsApp.",[26,310,312],{"id":311},"whatsapp-email-and-bookingcom-in-one-inbox-with-hotelier-tools","WhatsApp, email and Booking.com in one inbox with Hotelier Tools",[10,314,315,316,211,319,322],{},"The Hotelier Tools ",[14,317,318],{},"Inbox",[227,320,321],{},"/messaging",", alpha) shows WhatsApp, email and Booking.com messages in one list. For each conversation it shows the reservation and an AI-drafted reply that a person approves.",[324,325,327],"h3",{"id":326},"what-waha-not-the-official-api-means-for-you","What \"WAHA, not the official API\" means for you",[10,329,330,331,336],{},"WhatsApp reaches Hotelier Tools through ",[37,332,335],{"href":333,"rel":334},"https://waha.devlike.pro/docs/overview/introduction/",[41],"WAHA",", a server that runs a WhatsApp Web session. Before you choose it:",[218,338,339,345,351,363,369],{},[63,340,341,344],{},[14,342,343],{},"Your number stays on your phone."," It works like WhatsApp Web open on a computer, so you keep using your WhatsApp or WhatsApp Business app as usual.",[63,346,347,350],{},[14,348,349],{},"No Meta business verification and no template approvals",", because it doesn't go through the WhatsApp Business Platform.",[63,352,353,356,357,362],{},[14,354,355],{},"It isn't officially allowed."," WAHA's own documentation says \"WhatsApp does not allow bots or unofficial clients on their platform, so this shouldn't be considered totally safe.\" A number used this way could be blocked. WAHA's advice is to reply to people who write to you rather than start conversations, and never to send bulk messages (",[37,358,361],{"href":359,"rel":360},"https://waha.devlike.pro/docs/overview/how-to-avoid-blocking/",[41],"How to avoid blocking",").",[63,364,365,368],{},[14,366,367],{},"You need a WAHA server."," The dashboard asks for its address, a session name and an API key. Check with Hotelier Tools whether one can be provided for your property; otherwise you run your own.",[63,370,371],{},[14,372,373],{},"Group chats are ignored.",[10,375,376],{},"If you need the official API, Messaging hub is the right choice. If you mostly answer guests who message you and want WhatsApp next to email and Booking.com, the inbox fits better.",[324,378,380],{"id":379},"how-to-connect-it","How to connect it",[60,382,383,405,412,418,427],{},[63,384,385,386,211,389,392,393,396,397,400,401,404],{},"Open ",[14,387,388],{},"Credentials > WhatsApp (WAHA)",[227,390,391],{},"/credentials/messaging-whatsapp","). Enter the ",[14,394,395],{},"WAHA base URL",", the ",[14,398,399],{},"Session name"," and the ",[14,402,403],{},"WAHA API key",", then save.",[63,406,407,408,411],{},"Click ",[14,409,410],{},"Copy webhook URL"," and paste it into your WAHA session's webhook, for the \"message\" event. Treat that URL as a password.",[63,413,414,415,49],{},"Press ",[14,416,417],{},"Test connection",[63,419,385,420,422,423,426],{},[14,421,318],{}," and filter by ",[14,424,425],{},"WhatsApp",". Messages arrive as soon as they're sent.",[63,428,429,430,211,433,436,437,440],{},"On ",[14,431,432],{},"Channels",[227,434,435],{},"/messaging/channels","), choose the reply mode for this number. ",[14,438,439],{},"Draft"," is the default: the AI prepares a reply and nothing is sent until you approve it.",[442,443],"screenshot",{"alt":444,"caption":445,"path":321,"src":446},"Hotelier Tools guest inbox with All, WhatsApp, Email and Booking.com filters, four WhatsApp and email conversations each marked draft, and a yellow notice that WhatsApp arrives by webhook and the generated URL must be pasted into the WAHA session for the message event","WhatsApp, email and Booking.com in one list, each with an AI draft. If nothing arrives, check the webhook URL in your WAHA session.","/images/blog/demo/en/guest-inbox.webp",[324,448,450],{"id":449},"what-the-ai-may-do-on-whatsapp","What the AI may do on WhatsApp",[218,452,453,459,469,475,481],{},[63,454,455,458],{},[14,456,457],{},"It only sees a booking when the sender is verified."," On WhatsApp, the number must match the reservation's phone on at least its last 8 digits. If two guests match, it sees neither. For Booking.com guests, add the phone to the Little Hotelier reservation so the chat can be matched.",[63,460,461,464,465,468],{},[14,462,463],{},"It answers from your facts."," It uses your FAQ, house notes and property card (",[227,466,467],{},"/messaging/faq","), and answers \"to confirm\" for anything you haven't listed.",[63,470,471,474],{},[14,472,473],{},"It has no tools."," It returns a plan from a closed list (send a message, flag for staff, add a reservation note, set the arrival time). It can't cancel, change dates or touch payments.",[63,476,477,480],{},[14,478,479],{},"Automatic reply has conditions."," It needs a verified guest, an allowed request and enough confidence, and stops at 4 replies an hour, 12 a day, or 3 in a row without an answer from the guest.",[63,482,483,486],{},[14,484,485],{},"It waits for you first."," A WhatsApp message is analyzed after 5 minutes; if someone on your team has already replied, nothing is analyzed or charged. Each analysis uses AI credits.",[10,488,489,490,211,493,496],{},"Your staff can also ask the AI about bookings by writing to the same connected number, through the ",[14,491,492],{},"Staff assistant",[227,494,495],{},"/staff",", alpha). Their messages never enter the guest inbox, and any change they ask for waits for the owner's approval.",[442,498],{"alt":499,"caption":500,"path":435,"src":501},"Channels page with the When a guest writes menu open on the WhatsApp (WAHA) connection: Off, collect only; Draft, I approve everything (selected); Automatic reply, no reservation changes; Autonomous, replies and changes reservations","One reply mode per number. Draft waits for a person.","/images/blog/demo/en/guest-messaging-reply-modes-menu.webp",[503,504],"demo-cta",{"path":321},[10,506,507,508,512,513,517],{},"How the inbox handles Booking.com conversations is in ",[37,509,511],{"href":510},"/blog/booking-com-guest-messages","how to manage Booking.com guest messages",", and the full feature list is on the ",[37,514,516],{"href":515},"/tools/bot/guest-inbox","Guest inbox page",". The dashboard is free for every hotel until billing starts on 10 January 2027.",[84,519,522],{"title":520,"type":521},"Independent tool","info",[10,523,524],{},"Hotelier Tools is not affiliated with or endorsed by SiteMinder, Little Hotelier, WhatsApp or Meta. It connects with your hotel's own Little Hotelier login.",[26,526,528],{"id":527},"consent-and-privacy-on-whatsapp","Consent and privacy on WhatsApp",[10,530,531,532,537],{},"WhatsApp's Business Policy says you may only contact people who have given you their number and \"opt-in permission ... confirming that they wish to receive subsequent messages or calls from you\" (",[37,533,536],{"href":534,"rel":535},"https://business.whatsapp.com/policy",[41],"WhatsApp Business Policy","). In practice:",[218,539,540,543,546],{},[63,541,542],{},"Ask at booking or check-in whether the guest wants updates on WhatsApp, and note it on the reservation.",[63,544,545],{},"Use the number only for their stay. Marketing needs its own permission.",[63,547,548],{},"Say in your privacy notice that you use WhatsApp, and stop when a guest asks.",[26,550,552],{"id":551},"summary","Summary",[218,554,555,560,566,572],{},[63,556,557,559],{},[14,558,16],{}," (Guest Engagement add-on) is Little Hotelier's native, official-API option: shared inbox, reservation linked, templates, Meta fees for messages you start.",[63,561,562,565],{},[14,563,564],{},"The WhatsApp Business app"," is free and fine for one person, but knows nothing about your bookings.",[63,567,568,571],{},[14,569,570],{},"The Hotelier Tools inbox"," puts WhatsApp with email and Booking.com, with AI drafts a person approves. It uses a WhatsApp Web session (WAHA), not the official API, so keep it to conversations guests start.",[63,573,574],{},"Since 28 September 2026, Booking.com bookings arrive without a phone number: copy it from the Extranet when you need it.",{"title":266,"searchDepth":576,"depth":576,"links":577},2,[578,579,580,581,582,588,589],{"id":28,"depth":576,"text":29},{"id":93,"depth":576,"text":94},{"id":203,"depth":576,"text":204},{"id":274,"depth":576,"text":275},{"id":311,"depth":576,"text":312,"children":583},[584,586,587],{"id":326,"depth":585,"text":327},3,{"id":379,"depth":585,"text":380},{"id":449,"depth":585,"text":450},{"id":527,"depth":576,"text":528},{"id":551,"depth":576,"text":552},"Little Hotelier's Messaging hub uses the official WhatsApp Business API. Compare it with the free WhatsApp Business app and a shared inbox, with templates.","md",{"seoTitle":593,"date":594,"category":595,"tags":596,"keywords":602,"feature":609,"demoPath":321,"cover":610,"coverAlt":611,"faq":612},"WhatsApp with Little Hotelier: your options in 2026","2026-10-03","guests",[597,598,599,600,601],"whatsapp","messaging","little hotelier","guest engagement","inbox",[603,604,605,606,607,608],"little hotelier whatsapp","whatsapp for hotels","whatsapp business api for hotels","whatsapp business app hotel","whatsapp templates hotel check-in","little hotelier messaging hub","guest-inbox","/images/blog/demo/en/guest-inbox-ai-plan-late-arrival.webp","Hotelier Tools guest inbox with a WhatsApp conversation from Ingrid Kowalski about a late arrival (identity verified, booking linked), an AI plan in draft with an editable reply, and the private Assistant pane",[613,616,619,622,625,628],{"q":614,"a":615},"Does Little Hotelier have WhatsApp?","Yes, through Messaging hub in the Guest Engagement add-on. It connects to the official WhatsApp Business API, links conversations to the guest's reservation and lets several users reply from one number.",{"q":617,"a":618},"Can I keep my WhatsApp Business app number when I connect Messaging hub?","Not on both at once. A number connected to the WhatsApp Business API can't also be used in the WhatsApp Business app. You must remove it from the app first, and the app's chat history can't be restored, so Little Hotelier suggests testing with another number.",{"q":620,"a":621},"How much does WhatsApp cost for a small hotel?","The WhatsApp Business app is free. On the WhatsApp Business Platform (the API behind Messaging hub), Meta charges per delivered template message, while replies inside the 24-hour customer service window are free. Little Hotelier adds no WhatsApp fee, but Guest Engagement itself is a paid add-on.",{"q":623,"a":624},"Can I send automatic pre-arrival messages on WhatsApp?","In Messaging hub you start WhatsApp conversations with templates that WhatsApp has approved, such as check-in instructions. The free WhatsApp Business app only automates a greeting and an away message.",{"q":626,"a":627},"Is the Hotelier Tools WhatsApp connection the official WhatsApp Business API?","No. It uses WAHA, which runs a WhatsApp Web session. That means no Meta verification or template approvals, but WhatsApp doesn't allow unofficial clients, so a number used this way could be blocked. Use it mainly to answer guests who write to you.",{"q":629,"a":630},"Will the AI answer WhatsApp guests on its own?","Only if you choose Automatic reply or Autonomous for that account. The default, Draft, prepares a reply that waits for a person. Automatic replies also need a verified guest, an allowed request and enough confidence, and are capped per hour and per day.",true,"/blog/en/whatsapp-little-hotelier",{"title":5,"description":590},"blog/en/whatsapp-little-hotelier","sJqR-R49GuhNGKx82qmbYl6A2o4uWJCtMRWHxq4rn6k",[637,638,639,640,641,642,643,644,105],"de","en-gb","en","es","fr","id","it","pt",[646,666,686,708,728,747,767,787,804,823,841,858,875,894,912,930,948,967,971,988,1008,1027,1046,1061,1079],{"path":647,"title":648,"description":649,"meta":650},"/blog/en/send-invoice-to-guest-at-checkout","A guest asked for an invoice: how to send it automatically at checkout from Little Hotelier","Booking.com doesn't invoice your guests, you do. Send the invoice from Little Hotelier by hand, or have it emailed automatically when the guest checks out.",{"date":594,"category":651,"tags":652,"keywords":657,"feature":651,"cover":664,"coverAlt":665},"invoicing",[653,654,655,599,656],"invoices","checkout","booking.com","automation",[658,659,660,661,662,663],"how to send invoice to guest on booking com","send invoice to guest little hotelier","little hotelier invoice","hotel invoice at checkout","guest asked for invoice hotel","booking.com guest invoice","/images/blog/demo/en/invoice-at-checkout.webp","Invoice on leave page in Hotelier Tools: the Automatic invoicing at check-out task running every day at 12:00, a date range with Search reservations, and the reservations table with an Auto-invoice button for each stay",{"path":667,"title":668,"description":669,"meta":670},"/blog/en/ai-assistant-hotel-front-desk","AI assistant for a small hotel front desk: what it can safely do (with approvals)","An AI assistant can look up bookings, draft guest replies and prepare changes at a small hotel. What it can safely do, and why you approve every change.",{"date":594,"category":671,"tags":672,"keywords":676,"feature":683,"cover":684,"coverAlt":685},"ai",[671,673,674,675,599],"ai assistant","front desk","approvals",[677,678,679,680,681,682],"ai front desk hotel","ai receptionist hotel","ai hotel assistant","ai voice assistant hotel","ai agent for hotel management","best ai apps for hotel owners","ai-assistant","/images/blog/demo/en/ai-chat-start.webp","Hotelier Tools AI assistant start screen saying that anything that changes data asks for confirmation first, with suggested questions and the chat history on the left",{"path":687,"title":688,"description":689,"meta":690},"/blog/en/little-hotelier-integrations","Best Little Hotelier integrations in 2026: accounting, check-in, pricing, messaging and AI","What connects to Little Hotelier in 2026: Xero and QuickBooks exports, Chekin and Duve check-in, pricing tools, messaging, AI, and free add-ons.",{"date":594,"category":691,"tags":692,"keywords":697,"feature":705,"cover":706,"coverAlt":707},"api",[693,694,695,696,599],"integrations","app store","xero","chekin",[698,699,700,701,702,703,704],"little hotelier integrations","little hotelier xero integration","little hotelier app store","little hotelier booking widget","little hotelier wordpress plugin","little hotelier chekin","little hotelier zapier","api-mcp","/images/blog/demo/en/developer-portal.webp","Developer portal in Hotelier Tools with cards for REST API & Swagger, MCP setup, API keys and LH methods, and an Authentication box with a cURL example using a placeholder API key",{"path":709,"title":710,"description":711,"meta":712},"/blog/en/booking-com-invalid-card-no-show","Booking.com invalid credit card or no-show: what to do, step by step","Mark the card invalid, give the guest 24 hours, then cancel with no commission. Plus no-show deadlines, declined virtual cards and how to catch it early.",{"date":594,"category":713,"tags":714,"keywords":718,"feature":725,"cover":726,"coverAlt":727},"operations",[655,715,716,599,717],"no-show","payments","automated checks",[719,720,721,722,723,724],"booking.com invalid credit card","booking.com no show fee","booking.com virtual card declined","mark credit card invalid booking.com","booking.com reservation canceled invalid credit card","booking.com no show commission","automated-checks","/images/blog/demo/en/automated-checks-issues.webp","Issues page in Hotelier Tools with 20 open, 5 fixed and 25 total issues, and reservations listed with an outstanding balance warning at arrival and a Verify button",{"path":729,"title":730,"description":731,"meta":732},"/blog/en/little-hotelier-api","Does Little Hotelier have an API? The 2026 answer, and how to get your data out","No API key for your bookings or guests. What SiteMinder offers officially, and how to read your Little Hotelier data over REST in minutes.",{"date":594,"category":691,"tags":733,"keywords":737,"feature":705,"cover":745,"coverAlt":746,"featured":631},[691,734,599,735,736],"rest","siteminder","developers",[738,739,740,741,742,743,744],"little hotelier api","little hotelier api documentation","little hotelier api key","siteminder api","siteminder exchange api","little hotelier rest api","little hotelier integration","/images/blog/demo/en/rest-api-reference.webp","REST API reference page in Hotelier Tools with the base URL, an openapi.json download, the Quick authorize box (Bearer token field, Authorize Swagger, Use my session) and code templates in cURL, JavaScript, Python and PowerShell",{"path":748,"title":749,"description":750,"meta":751},"/blog/en/dynamic-pricing-little-hotelier","Dynamic pricing for small hotels on Little Hotelier: competitor prices, local events and rules","Price by demand on Little Hotelier: a simple weekly routine, the native options, and recommendations with the reason that apply only when you confirm.",{"date":594,"category":752,"tags":753,"keywords":757,"feature":764,"cover":765,"coverAlt":766},"pricing",[754,755,756,599,752],"dynamic pricing","revenue management","competitor prices",[758,759,760,761,762,763],"little hotelier dynamic pricing","hotel dynamic pricing tool","hotel rate shopping tool","revenue management b&b","how to set hotel room rates","how to set room rates on booking com","dynamic-pricing","/images/blog/demo/en/price-recommendations.webp","Price recommendations page in Hotelier Tools for 14 nights: the Doble Estándar table with the current rate, recommended rate, change, market median and what the guest pays per night, and an Apply to Little Hotelier bar with no prices selected",{"path":768,"title":769,"description":770,"meta":771},"/blog/en/guest-registration-rules-by-country","Guest registration rules by country (2026): Spain, Italy, Portugal, Germany, France, Brazil, Thailand and Indonesia","Which guests hotels must register, what data, how fast and where: Spain, Italy, Portugal, Germany, France, Brazil, Thailand, Indonesia. Official links.",{"date":594,"category":772,"tags":773,"keywords":776,"cover":785,"coverAlt":786},"compliance",[774,772,642,775,599],"guest registration","police",[777,778,779,780,781,782,783,784],"hotel check in id requirements","why do hotels scan your passport","guest registration hotel police","alloggiati web","meldeschein hotel","fiche de police hotel","siba alojamento local","tm30 hotel","/images/blog/demo/en/automated-checks-moment-on-arrival.webp","When they arrive checks in Hotelier Tools: ID / passport (police register), physical room assignment and address and origin validation switched on, with what each check can and cannot do",{"path":788,"title":789,"description":790,"meta":791},"/blog/en/hotel-front-desk-checklist-automation","Hotel front desk daily checklist for Little Hotelier: 8 problems to catch before guests arrive","A daily front-desk checklist for Little Hotelier: 8 reservation problems to catch before arrival, where to spot each one, and how to automate five of them.",{"date":594,"category":713,"tags":792,"keywords":795,"feature":725,"cover":802,"coverAlt":803},[674,793,794,656,599],"checklist","check-in",[796,797,798,799,800,801],"hotel front desk daily checklist","hotel front desk checklist template","hotel check in checklist","little hotelier unallocated reservations","front desk checklist little hotelier","hotel automation software","/images/blog/demo/en/automated-checks-lifecycle.webp","Automated Checks page in Hotelier Tools: how the checks work in four steps, a Nothing runs any check yet notice suggesting Before they arrive, and The journey of a reservation through its five stages",{"path":805,"title":806,"description":807,"meta":808},"/blog/en/booking-com-commission","How much commission does Booking.com take? (And how to see your real net in Little Hotelier)","There's no single rate: you pay the % in your agreement, plus programs and payment fees. What it's charged on, VAT, and your real net per booking.",{"date":594,"category":809,"tags":810,"keywords":814,"cover":821,"coverAlt":822},"tips",[655,811,599,812,813],"commission","userscript","vat",[815,816,817,818,819,820],"how much commission does booking.com take","booking com commission rates for hotels","booking com commission calculator","booking.com commission vat","booking.com genius commission","booking.com payment fee","/images/scripts/show-booking-commissions/to.png","Little Hotelier reservation summary (Spanish interface) with the Booking.com commission, payment fee and approximate net added by a free script",{"path":824,"title":825,"description":826,"meta":827},"/blog/en/connect-chatgpt-to-little-hotelier","How to connect ChatGPT to Little Hotelier (plus 18 prompts for small hotels)","Connect ChatGPT to Little Hotelier with developer mode and an MCP app, check what your plan allows, and copy 18 prompts for arrivals, payments and pricing.",{"date":594,"category":671,"tags":828,"keywords":832,"feature":705,"cover":839,"coverAlt":840},[829,830,671,831,599],"chatgpt","mcp","prompts",[833,834,835,836,837,838],"connect chatgpt to little hotelier","chatgpt mcp connector","chatgpt connectors mcp","chatgpt prompts for hotels","chatgpt hotel management","chatgpt developer mode mcp","/images/blog/demo/en/mcp-oauth-consent.webp","Hotelier Tools Authorize MCP access page that an AI assistant opens when it connects, with a 30-day token notice and the Deny and Allow access buttons",{"path":842,"title":843,"description":844,"meta":845},"/blog/en/connect-claude-to-little-hotelier","How to connect Claude to Little Hotelier (MCP, step by step)","Connect Claude to Little Hotelier with a custom connector: paste one URL, sign in, allow access. First prompts, write safety and troubleshooting.",{"date":594,"category":671,"tags":846,"keywords":849,"feature":705,"cover":856,"coverAlt":857,"featured":631},[847,830,671,848,599],"claude","connectors",[850,851,852,853,854,855],"connect claude to little hotelier","little hotelier mcp","claude mcp connectors","claude desktop mcp setup","claude custom connector","little hotelier ai","/images/blog/demo/en/mcp-setup.webp","Hotelier Tools MCP setup guide with the What is MCP? explanation and the Claude Desktop tab selected, showing the steps and the configuration snippet with the MCP server URL",{"path":859,"title":860,"description":861,"meta":862},"/blog/en/download-all-little-hotelier-invoices","How to download all your Little Hotelier invoices at once (for your quarterly tax return)","Little Hotelier can zip invoices that already exist. Here's how, plus how to create the missing ones and send your accountant one ZIP and CSV per quarter.",{"date":594,"category":651,"tags":863,"keywords":867,"feature":651,"cover":873,"coverAlt":874,"featured":631},[653,864,599,865,866],"accounting","quarterly tax","zip",[868,660,869,870,871,872],"download all invoices little hotelier","little hotelier invoice report","little hotelier billing","little hotelier export invoices","little hotelier xero","/images/blog/demo/en/invoices-by-quarter.webp","Invoices page in Hotelier Tools with 66 invoices in total, Q4 and Q3 2026 each with Preview CSV and ZIP buttons, and September 2026 open as a table of invoice numbers, guests, tax IDs, check-out dates and totals",{"path":876,"title":877,"description":878,"meta":879},"/blog/en/export-little-hotelier-reservations-excel","How to export reservations and guest lists from Little Hotelier to Excel (before guest data is masked)","Little Hotelier masks guest details 180 days after check-out. Export reservations and guest lists to Excel or Google Sheets now, by hand or automatically.",{"date":594,"category":691,"tags":880,"keywords":885,"feature":705,"cover":706,"coverAlt":893},[881,882,883,884,599],"export","excel","google sheets","reports",[886,887,888,889,890,891,892],"export reservations little hotelier","little hotelier reports","little hotelier export excel","little hotelier csv","hotel guest list excel","hotel reservation spreadsheet","little hotelier guest data masked","Hotelier Tools developer portal with cards for REST API and Swagger, MCP setup, API keys and LH methods, above an authentication example using an API key",{"path":895,"title":896,"description":897,"meta":898},"/blog/en/ine-hotel-occupancy-survey","How to fill in the INE hotel occupancy survey from Little Hotelier (Spain)","Mandatory if the INE selects your hotel, with fines up to €30,050. What the survey asks, how IRIA works, and how to fill it in from Little Hotelier.",{"date":594,"category":772,"tags":899,"keywords":902,"feature":909,"cover":910,"coverAlt":911},[900,901,772,884,599],"ine","spain",[903,904,905,906,907,908],"ine hotel occupancy survey","ine survey spain hotel","encuesta ocupacion hotelera ine","encuesta ine hoteles","iria ine encuesta","encuesta ine obligatoria multa","ine-reports","/images/blog/demo/en/ine-guest-origins-report.webp","Guest Origin Statistics (INE HOT survey) in Hotelier Tools for 27 September to 3 October 2026: 8 arrivals, 24 overnight stays, 3.4 guests a day and 3 with missing data, above the Daily summary, By guest origin, Rooms, ADR by client and Data quality tabs",{"path":913,"title":914,"description":915,"meta":916},"/blog/en/hotel-do-not-rent-list","How to keep a 'do not rent' list of problem guests in Little Hotelier (legally)","A hotel can keep a do-not-rent list under GDPR if it sticks to facts. What to record, what never to write, and how to get alerts in Little Hotelier.",{"date":594,"category":713,"tags":917,"keywords":921,"feature":725,"cover":928,"coverAlt":929},[918,919,595,920,599],"do not rent list","gdpr","watchlist",[922,923,924,925,926,927],"hotel do not rent list","hotel do not rent list template","hotel guest blacklist","do not rent list gdpr","block guest booking.com","little hotelier guest notes","/images/blog/demo/en/automated-checks-do-not-rebook-list.webp","Do-not-rebook list in Hotelier Tools: the nightly check card, a reservation check showing a strong match with the factual reason, and one entry with Edit, Deactivate and Delete",{"path":931,"title":932,"description":933,"meta":934},"/blog/en/booking-com-guest-messages","How to manage Booking.com guest messages without living in the extranet","Pulse, templates, scheduled messages and auto-replies, how to spot fake Booking.com messages, and one inbox for Booking.com, WhatsApp and email.",{"date":594,"category":595,"tags":935,"keywords":938,"feature":609,"cover":946,"coverAlt":947},[655,936,601,937,599],"guest messages","templates",[939,940,941,942,943,944,945],"booking.com messages","booking.com messages not working","booking com scheduled messages","booking com email template","booking.com automatic replies","booking.com phishing messages","booking.com guest q&a","/images/blog/demo/en/guest-inbox-ai-draft-availability.webp","Hotelier Tools guest inbox with WhatsApp, Email and Booking.com filters, an email from a guest asking about a double room in September, the AI plan in draft with an editable English reply, and the private assistant panel",{"path":949,"title":950,"description":951,"meta":952},"/blog/en/hotel-waitlist-sold-out-dates","How to run a waitlist for sold-out dates (and fill cancellations fast)","Keep a list of guests who want your full dates and offer freed rooms first. A spreadsheet method, then an automatic watch and a public signup form.",{"date":594,"category":595,"tags":953,"keywords":958,"feature":954,"cover":965,"coverAlt":966},[954,955,956,599,957],"waitlist","cancellations","direct booking","availability",[959,960,961,962,963,964],"hotel waitlist","waitlisted hotel meaning","hotel waiting list sold out","hotel cancellation waitlist","fill hotel cancellations","hotel waiting list form","/images/blog/demo/en/availability-waiting-list.webp","Availability queue page in Hotelier Tools with History and Check the queue now, the Checks on the queue card offering Check every night at 01:00, and the Add a stay to watch form with nights, rooms needed, room types and guest details",{"path":632,"title":5,"description":590,"meta":968},{"date":594,"category":595,"tags":969,"keywords":970,"feature":609,"cover":610,"coverAlt":611},[597,598,599,600,601],[603,604,605,606,607,608],{"path":972,"title":973,"description":974,"meta":975},"/blog/en/little-hotelier-mcp-claude-code-cursor-vscode","How to use your Little Hotelier data in Claude Code, Cursor and VS Code (MCP setup)","Add the Hotelier Tools MCP server to Claude Code, Cursor, VS Code, Windsurf or Gemini CLI, then build occupancy reports, a Sheets sync or a dashboard.",{"date":594,"category":671,"tags":976,"keywords":980,"feature":705,"cover":856,"coverAlt":987},[830,977,978,979,691],"claude code","cursor","vs code",[981,982,983,984,851,985,986],"claude code mcp setup","cursor mcp.json","vscode mcp.json","claude code for non developers","gemini cli mcp","windsurf mcp config","MCP setup guide in Hotelier Tools: a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, with Claude Desktop selected and its claude_desktop_config.json snippet",{"path":989,"title":990,"description":991,"meta":992},"/blog/en/little-hotelier-alternatives","Little Hotelier alternatives in 2026: an honest comparison with Cloudbeds, Mews, Beds24, Lodgify, Smoobu and Hostaway","Cloudbeds, Mews, Beds24, Lodgify, Smoobu or Hostaway? Who each suits, how it charges, API access, and when staying on Little Hotelier makes more sense.",{"date":594,"category":809,"tags":993,"keywords":998,"cover":1006,"coverAlt":1007},[994,995,996,599,997],"pms","comparison","alternatives","cloudbeds",[999,1000,1001,1002,1003,1004,1005],"little hotelier alternatives","little hotelier vs cloudbeds","little hotelier reviews complaints","little hotelier pricing","is little hotelier part of siteminder","best pms for small hotels","little hotelier vs lodgify","/images/blog/demo/en/dashboard-overview.webp","Hotelier Tools home dashboard for the demo property Hotel Demo Sol: an Open AI chat card, a notice that two guest-messaging channels need attention, and status tiles for Little Hotelier, Booking.com, AI knowledge and the pricing city",{"path":1009,"title":1010,"description":1011,"meta":1012},"/blog/en/little-hotelier-chrome-extensions","Little Hotelier Chrome extensions: free userscripts that make it faster","Free userscripts for Little Hotelier: calendar prices, wider tables, Booking.com commission estimates and one-click invoices. How to install them safely.",{"date":594,"category":809,"tags":1013,"keywords":1018,"cover":1025,"coverAlt":1026},[1014,1015,1016,599,1017],"chrome extension","tampermonkey","userscripts","productivity",[1019,1020,1021,1022,1023,1024],"little hotelier chrome extension","tampermonkey scripts","userscript chrome","little hotelier calendar prices","little hotelier full width","little hotelier booking.com commission","/images/scripts/prices-display/to.png","Little Hotelier calendar (Spanish interface) with each night's price shown under every room type, added by the Prices Display script",{"path":1028,"title":1029,"description":1030,"meta":1031},"/blog/en/little-hotelier-tips","Little Hotelier tips and hidden features most owners don't know (2026)","20 Little Hotelier tips: faster calendar, passkeys, minimum rates, gap nights, booking links, audit log and free scripts that show prices in the calendar.",{"date":594,"category":809,"tags":1032,"keywords":1035,"feature":1043,"cover":1044,"coverAlt":1045},[809,1033,1034,1016,599],"how to","calendar",[1036,1037,1038,1039,1040,1041,1042],"little hotelier how to use","little hotelier tutorial","little hotelier guide","little hotelier manual","little hotelier tips","little hotelier hidden features","little hotelier calendar","dashboard","/images/scripts/full-width-reservation-table/to.png","Little Hotelier Reservations page (Spanish interface) stretched to the full screen width by the Full Width Reservation Table script: search filters, the Buscar button, 36 reservations found and the Exportar link",{"path":1047,"title":1048,"description":1049,"meta":1050},"/blog/en/ses-hospedajes-little-hotelier","SES Hospedajes with Little Hotelier: how to register guests (partes de viajeros) without double work","Spain's SES.Hospedajes guest register explained: who, what data, the 24-hour deadlines, how to send it, and how Little Hotelier can send it for you.",{"date":594,"category":772,"tags":1051,"keywords":1053,"cover":785,"coverAlt":1060},[1052,901,772,774,599],"ses hospedajes",[1052,1054,1055,1056,1057,1058,1059],"ses hospedajes in english","ses hospedajes little hotelier","parte de viajeros","ses hospedajes datos obligatorios","ses hospedajes servicio web","como registrar viajeros ses hospedajes","When they arrive settings in Hotelier Tools with the ID / passport (police register), Physical room assignment and Address and origin validation checks switched on, each with what it can and cannot do",{"path":1062,"title":1063,"description":1064,"meta":1065},"/blog/en/little-hotelier-cta-ctd-stop-sell","What do CTA, CTD, minimum stay and stop sell mean in Little Hotelier?","CTA stops check-ins, CTD stops check-outs, min stay sets the shortest stay, stop sell closes sales. What each means and how to set it in Little Hotelier.",{"date":594,"category":752,"tags":1066,"keywords":1071,"feature":764,"cover":765,"coverAlt":1078},[1067,1068,1069,1070,599],"restrictions","cta","ctd","stop sell",[1072,1073,1074,1075,1076,1077],"what is cta in little hotelier","little hotelier cta ctd","closed to arrival meaning","stop sell meaning","siteminder stop sell","minimum length of stay hotel","Price recommendations in Hotelier Tools for the Doble Estándar room, 3 to 16 October 2026: current and recommended price per night, a CTA / CTD column with A and D toggles, the minimum stay, a Channel column and an Apply to Little Hotelier button",{"path":1080,"title":1081,"description":1082,"meta":1083},"/blog/en/what-is-mcp-server-hotels","What is an MCP server? A plain-English guide for hotel owners (and which PMS have one)","An MCP server lets Claude or ChatGPT read and act on your hotel software. Plain-English guide, safety tips, and which PMS have one as of October 2026.",{"date":594,"category":671,"tags":1084,"keywords":1085,"feature":705,"cover":856,"coverAlt":1093,"featured":631},[830,671,847,829,994],[1086,1087,1088,851,1089,1090,1091,1092],"what is mcp server","mcp server for hotels","mcp server for hotel booking","apaleo mcp server","mews mcp server","cloudbeds mcp server","what is mcp server in claude","MCP setup guide in Hotelier Tools with a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, showing the Claude Desktop config with the server address",1791141214427]