[{"data":1,"prerenderedAt":1191},["ShallowReactive",2],{"blog-booking-com-invalid-card-no-show-en-gb":3,"blog-langs-booking-com-invalid-card-no-show":734,"blog-list-en-gb":743},{"id":4,"title":5,"body":6,"description":688,"extension":689,"meta":690,"navigation":729,"path":730,"seo":731,"stem":732,"__hash__":733},"content/blog/en-gb/booking-com-invalid-card-no-show.md","Booking.com invalid credit card or no-show: what to do, step by step",{"type":7,"value":8,"toc":667},"minimark",[9,13,16,21,24,55,59,62,67,87,91,110,114,140,143,147,202,210,214,217,251,258,262,274,277,310,318,326,330,342,396,399,403,411,416,448,463,484,487,518,522,534,540,583,590,597,600,613,621,625,639,646,650],[10,11,12],"p",{},"Mark the card as invalid in the Booking.com Extranet, the Pulse app or Little Hotelier's Channel Manager. The guest then has 24 hours to send a new card (12 hours if they booked within 48 hours of check-in), and if they don't, you can cancel and pay no commission. For a guest who never arrives, mark the no-show between midnight on the check-in date and 48 hours after the planned check-out, and choose whether to charge or waive the fee.",[10,14,15],{},"Steps and deadlines below were checked against Booking.com's Partner Help as of October 2026.",[17,18,20],"h2",{"id":19},"first-who-collects-the-payment","First: who collects the payment?",[10,22,23],{},"What you can do depends on how the guest pays:",[25,26,27,35,41],"ul",{},[28,29,30,34],"li",{},[31,32,33],"strong",{},"You hold the guest's card"," (you collect the payment). The steps in the next three sections apply.",[28,36,37,40],{},[31,38,39],{},"Booking.com took the payment online"," and pays you with a virtual card (VCC) or bank transfer. There is no card to mark invalid; if the virtual card is declined, see the virtual card section below.",[28,42,43,46,47,54],{},[31,44,45],{},"Smart Pay-at-Property"," (Payments by Booking.com in the EEA and some other regions, for non-prepaid bookings). Booking.com validates the card itself and gives the guest 24 hours to replace it. You can't mark the card invalid yourself; Booking.com tells you when you can cancel (",[48,49,53],"a",{"href":50,"rel":51},"https://partner.booking.com/en-us/help/payments-payouts-invoices/guest-payments/handling-invalid-credit-cards",[52],"nofollow","Partner Help: Handling invalid credit cards",").",[17,56,58],{"id":57},"how-to-mark-a-bookingcom-card-as-invalid","How to mark a Booking.com card as invalid",[10,60,61],{},"Do it as soon as a charge or validation fails. The clock for the guest only starts when you mark it.",[63,64,66],"h3",{"id":65},"in-the-extranet","In the Extranet",[68,69,70,73,80],"ol",{},[28,71,72],{},"Sign in to the Extranet.",[28,74,75,76,79],{},"Click ",[31,77,78],{},"Reservations",", then the guest's name or reservation number.",[28,81,82,83,86],{},"Select ",[31,84,85],{},"Mark credit card invalid",".",[63,88,90],{"id":89},"in-the-pulse-app","In the Pulse app",[68,92,93,100,106],{},[28,94,95,96,99],{},"Tap ",[31,97,98],{},"Bookings",", then the guest's name.",[28,101,102,103,86],{},"Scroll down to ",[31,104,105],{},"Payment – credit card",[28,107,95,108,86],{},[31,109,85],{},[63,111,113],{"id":112},"from-little-hotelier","From Little Hotelier",[68,115,116,122,129],{},[28,117,118,119,86],{},"Go to ",[31,120,121],{},"My Apps > Channel Manager > Reservation",[28,123,124,125,128],{},"Open the Booking.com reservation and click the ",[31,126,127],{},"Manage Reservation"," tab.",[28,130,75,131,134,135,54],{},[31,132,133],{},"Report payment card as invalid to Booking.com",". A green window confirms it; a red one means you should check the Extranet (",[48,136,139],{"href":137,"rel":138},"https://helpcentre.littlehotelier.com/en/articles/9303299-report-a-booking-com-reservation-as-a-no-show-or-payment-invalid",[52],"Little Hotelier help centre",[10,141,142],{},"Booking.com then emails and texts the guest asking for new card details, and emails you when they update them. Write down what you tried in the reservation notes (date, amount, decline reason): it helps whoever is on the desk next.",[17,144,146],{"id":145},"how-long-does-the-guest-have-to-update-the-card","How long does the guest have to update the card?",[148,149,150,166],"table",{},[151,152,153],"thead",{},[154,155,156,160,163],"tr",{},[157,158,159],"th",{},"The booking",[157,161,162],{},"Time to send a valid card",[157,164,165],{},"Then",[167,168,169,181,192],"tbody",{},[154,170,171,175,178],{},[172,173,174],"td",{},"Standard",[172,176,177],{},"24 hours",[172,179,180],{},"You can cancel until 3 pm (property time) on the check-in day",[154,182,183,186,189],{},[172,184,185],{},"Made within 48 hours of check-in",[172,187,188],{},"12 hours, or until 3 pm on the check-in day, whichever comes first",[172,190,191],{},"You can cancel",[154,193,194,197,200],{},[172,195,196],{},"Made within 48 hours of check-in, for 10 or more nights",[172,198,199],{},"2 hours",[172,201,191],{},[10,203,204,205,54],{},"If the guest sends another invalid card, you can also cancel. Booking.com doesn't charge commission on bookings where you marked the card invalid (",[48,206,209],{"href":207,"rel":208},"https://partner.booking.com/en-us/help/commission-invoices-tax/invoices/understanding-your-commission",[52],"Understanding your commission",[17,211,213],{"id":212},"how-to-cancel-a-booking-with-an-invalid-card","How to cancel a booking with an invalid card",[10,215,216],{},"Cancel through Booking.com, so the reason is recorded:",[25,218,219,229,238],{},[28,220,221,224,225,228],{},[31,222,223],{},"Extranet:"," open the reservation and click ",[31,226,227],{},"Cancel this reservation",". It only appears when the booking qualifies.",[28,230,231,234,235,86],{},[31,232,233],{},"Pulse:"," open the booking and tap ",[31,236,237],{},"Request to cancel reservation",[28,239,240,243,244,246,247,250],{},[31,241,242],{},"Little Hotelier:"," on the ",[31,245,127],{}," tab, click ",[31,248,249],{},"Request cancellation of reservation to Booking.com due to invalid payment card",", then wait for Booking.com's cancellation confirmation.",[10,252,253,254,86],{},"The nights go back on sale. If you keep a list of guests waiting for those dates, now is the moment to call the first one: see ",[48,255,257],{"href":256},"/blog/hotel-waitlist-sold-out-dates","how to run a waitlist for sold-out dates",[63,259,261],{"id":260},"or-ask-for-another-way-to-pay-first","Or ask for another way to pay first",[10,263,264,265,268,269,54],{},"You may prefer to keep the booking. With Little Hotelier Pay, ",[31,266,267],{},"Send Payment Request"," on the reservation creates a secure payment page for an outstanding balance or a failed payment, sent by email or shared as a link. It works for bookings you collect yourself, not for channel-collect bookings or Booking.com virtual cards (",[48,270,273],{"href":271,"rel":272},"https://helpcentre.littlehotelier.com/en/articles/8673558-little-hotelier-pay-payment-requests",[52],"Payment requests",[10,275,276],{},"Two things to check:",[25,278,279,294],{},[28,280,281,284,285,288,289,54],{},[31,282,283],{},"Booking.com's allowlist."," Booking.com blocks emails and links from systems you haven't approved. Add Little Hotelier's domains under ",[31,286,287],{},"Property > Messaging preferences > Security settings"," in the Extranet, or the request never reaches the guest (",[48,290,293],{"href":291,"rel":292},"https://helpcentre.littlehotelier.com/en/articles/12046627-add-little-hotelier-to-your-booking-com-e-mail-allowlist",[52],"how to",[28,295,296,299,300,305,306,309],{},[31,297,298],{},"The phone number."," Since 28 September 2026, Booking.com no longer sends guest phone numbers to channel managers, so new Booking.com bookings reach Little Hotelier without one (",[48,301,304],{"href":302,"rel":303},"https://developers.booking.com/connectivity/docs/migration-guides/migrating-to-new-versions",[52],"Booking.com for developers","). Copy it from the Extranet with ",[31,307,308],{},"Show phone number"," in the reservation details.",[10,311,312,313,317],{},"The free ",[48,314,316],{"href":315},"/tools/ui/update-payment-link-button","Update Payment Link Button"," script gives the payment request button a clearer label and adds the phone number from the reservation to the request:",[319,320],"screenshot",{"alt":321,"caption":322,"height":323,"src":324,"width":325},"Little Hotelier reservation summary (Spanish interface) where the payment request button now reads Cobrar con tarjeta por correo electronico (Email)","The Update Payment Link Button script renames the payment request button (Generate Payment Link in English) and passes the guest's phone number.",484,"/images/scripts/update-payment-link-button/to.png",618,[17,327,329],{"id":328},"bookingcom-virtual-card-declined-what-to-check","Booking.com virtual card declined: what to check",[10,331,332,333,336,337,54],{},"A virtual credit card is a temporary digital Mastercard that Booking.com uses to pay you when it took the guest's money. A non-refundable booking's card is active from the booking date. Others activate once the booking is at least 90% non-refundable. About 30 minutes after a failed charge, the reason appears in ",[31,334,335],{},"Reservation details"," (",[48,338,341],{"href":339,"rel":340},"https://partner.booking.com/en-us/help/commission-invoices-tax/payment-products/getting-paid-virtual-credit-cards-vccs-when-using",[52],"Getting paid with virtual credit cards",[148,343,344,354],{},[151,345,346],{},[154,347,348,351],{},[157,349,350],{},"Message or symptom",[157,352,353],{},"What to do",[167,355,356,364,372,380,388],{},[154,357,358,361],{},[172,359,360],{},"\"Can't be authorized prior to activation date\"",[172,362,363],{},"The card isn't active yet. Check the activation date on the Extranet's Reservations page.",[154,365,366,369],{},[172,367,368],{},"\"Insufficient funds\"",[172,370,371],{},"You are charging more than the card holds. Per-person taxes may be excluded: collect those from the guest.",[154,373,374,377],{},[172,375,376],{},"Invalid CVC or expiry date",[172,378,379],{},"Re-enter them carefully.",[154,381,382,385],{},[172,383,384],{},"\"Invalid merchant\"",[172,386,387],{},"Your terminal must be registered as an accommodation provider. Call your payment provider.",[154,389,390,393],{},[172,391,392],{},"Security lock",[172,394,395],{},"Too many failed attempts. Try again in 24–48 hours.",[10,397,398],{},"Never pre-authorize a virtual card. If you did, settle the amount with the authorisation code, or cancel the authorisation and charge it again. Still declined? Ask your payment provider about the decline code, then write to Booking.com from the Extranet inbox.",[17,400,402],{"id":401},"how-to-mark-a-no-show-and-charge-or-waive-the-fee","How to mark a no-show and charge (or waive) the fee",[10,404,405,406,54],{},"A no-show is a guest who hasn't arrived by midnight on the planned check-in date. You can mark it from midnight on the check-in date until 48 hours after the planned check-out (",[48,407,410],{"href":408,"rel":409},"https://partner.booking.com/en-us/help/reservations/manage-reservations/marking-guest-no-shows-your-property",[52],"Marking guest no-shows",[10,412,413],{},[31,414,415],{},"In the Extranet:",[68,417,418,423,433,443],{},[28,419,75,420,422],{},[31,421,78],{}," and open the reservation.",[28,424,425,426,429,430,86],{},"Under ",[31,427,428],{},"Reservation actions",", select ",[31,431,432],{},"Mark as a no-show",[28,434,435,436,439,440,86],{},"Answer \"Would you like to waive the no-show fee for this reservation?\" with ",[31,437,438],{},"Yes, waive fee"," or ",[31,441,442],{},"No, charge fee",[28,444,75,445,447],{},[31,446,432],{}," to confirm.",[10,449,450,453,454,456,457,459,460,86],{},[31,451,452],{},"In Pulse:"," ",[31,455,98],{}," > find the reservation > ",[31,458,432],{}," > ",[31,461,462],{},"Yes",[10,464,465,468,469,246,471,474,475,439,477,480,481,86],{},[31,466,467],{},"From Little Hotelier:"," on the reservation's ",[31,470,127],{},[31,472,473],{},"Request Booking.com to mark reservation as a no-show",". Untick any rooms that did arrive, choose ",[31,476,462],{},[31,478,479],{},"No"," for the fee on each room, then click ",[31,482,483],{},"Yes, mark as a no-show",[10,485,486],{},"What it costs you:",[25,488,489,495,501,507],{},[28,490,491,494],{},[31,492,493],{},"Fee charged:"," you pay commission on the fee.",[28,496,497,500],{},[31,498,499],{},"Fee waived and marked in time:"," no commission.",[28,502,503,506],{},[31,504,505],{},"Not marked within 48 hours of check-out:"," full commission on the original booking.",[28,508,509,512,513,54],{},[31,510,511],{},"On Payments by Booking.com:"," Booking.com tries to collect the fee for non-prepaid bookings and pays you; if it can't, it waives the commission. Where it collects no-show fees for free-cancellation bookings, mark them within four calendar days of check-in (",[48,514,517],{"href":515,"rel":516},"https://partner.booking.com/en-us/help/payments-payouts-invoices/payments-bookingcom/joining-payments-bookingcom",[52],"Payments by Booking.com",[17,519,521],{"id":520},"how-to-catch-payment-problems-before-the-guest-arrives","How to catch payment problems before the guest arrives",[10,523,524,525,527,528,533],{},"Booking.com emails you about invalid cards, and the Extranet's ",[31,526,78],{}," section lists bookings made with them. Little Hotelier's mobile app can push new reservations, check-ins and cancellations (",[48,529,532],{"href":530,"rel":531},"https://helpcentre.littlehotelier.com/en/articles/12055494-notifications-in-the-little-hotelier-mobile-app",[52],"notifications","). What's left is a daily round: opening each upcoming arrival to see who still owes money.",[10,535,536,539],{},[31,537,538],{},"The faster way:"," Hotelier Tools' automated checks (beta) do that round for you.",[68,541,542,553,564,573,580],{},[28,543,544,545,336,548,552],{},"Open ",[31,546,547],{},"Automated Checks > Before they arrive",[549,550,551],"code",{},"/automated-checks/moment/before_arrival","). It reads arrivals from today to 7 days ahead (you can choose 1–60) and checks the payment, the room assignment and the do-not-rebook list.",[28,554,555,556,559,560,563],{},"Press ",[31,557,558],{},"Create the task",", or ",[31,561,562],{},"Use the recommended schedule",". Each run signs in to Little Hotelier, so it runs at most once an hour.",[28,565,544,566,336,569,572],{},[31,567,568],{},"Issues",[549,570,571],{},"/automated-checks/issues","). Problems are grouped by reservation, for example an outstanding balance at arrival.",[28,574,575,576,579],{},"Fix it: charge the card, send a payment request, or mark the card invalid with Booking.com. Then press ",[31,577,578],{},"Verify"," to re-check that one reservation.",[28,581,582],{},"Every run also sends one report email, so you don't have to open the page.",[319,584],{"alt":585,"caption":586,"height":587,"src":588,"width":589,"path":571},"One reservation on the Issues page: guest name, reservation link and room, stay dates, a Do not rebook link, and an outstanding_balance_check warning for a balance of 400.36 euros due at arrival (message in Spanish) with a note added to the reservation and a Verify button","Arrivals that still owe money, grouped by reservation. Fix it in Little Hotelier, then press Verify.",182,"/images/blog/demo/en/automated-checks-reservation-issues.webp",1080,[10,591,592,593,596],{},"The ",[31,594,595],{},"When they leave"," check looks at the balance again at checkout. The checks read Little Hotelier, not Booking.com: they flag the unpaid balance a failed card leaves behind, not Booking.com's invalid-card status. They never cancel a booking or charge a card.",[598,599],"demo-cta",{"path":571},[10,601,602,603,607,608,612],{},"The full daily routine is in ",[48,604,606],{"href":605},"/blog/hotel-front-desk-checklist-automation","the front-desk checklist: 8 problems to catch before arrival",", and every check is on the ",[48,609,611],{"href":610},"/tools/bot/automated-checks","Automated checks page",". Hotelier Tools is free for every hotel until billing starts on 10 January 2027.",[614,615,618],"callout",{"title":616,"type":617},"Independent tool","info",[10,619,620],{},"Hotelier Tools is not affiliated with or endorsed by Booking.com, SiteMinder or Little Hotelier. It connects with your hotel's own Little Hotelier login.",[63,622,624],{"id":623},"should-you-add-the-guest-to-a-do-not-rebook-list","Should you add the guest to a do-not-rebook list?",[10,626,627,628,630,631,634,635,638],{},"If a guest left without paying, or kept giving cards that failed, you may not want them back. On ",[31,629,568],{},", press ",[31,632,633],{},"Do not rebook…"," on their reservation, choose the guest, a severity (such as ",[31,636,637],{},"Do not accept again",") and a factual reason. From then on, a new booking that matches raises an alert.",[10,640,641,642,86],{},"It only alerts. It never cancels or refuses a booking: a person decides. A name alone never matches; it takes the same document number, the exact email, or a phone number whose last 8 digits match (or a name plus the same nationality or birth date). Keep reasons factual. More in ",[48,643,645],{"href":644},"/blog/hotel-do-not-rent-list","how to keep a do-not-rent list legally",[17,647,649],{"id":648},"summary","Summary",[25,651,652,658,661,664],{},[28,653,654,655,657],{},"Card failed: mark it invalid (Extranet, Pulse or Little Hotelier's ",[31,656,127],{}," tab). The guest has 24 hours, 12 for late bookings, 2 for last-minute stays of 10+ nights.",[28,659,660],{},"No valid card: cancel through Booking.com, no commission. Or send a payment request first.",[28,662,663],{},"Guest didn't come: mark the no-show within 48 hours of the planned check-out, and charge or waive the fee.",[28,665,666],{},"Catch it early: let a scheduled check list every arrival that still owes money, days before they arrive.",{"title":668,"searchDepth":669,"depth":669,"links":670},"",2,[671,672,678,679,682,683,684,687],{"id":19,"depth":669,"text":20},{"id":57,"depth":669,"text":58,"children":673},[674,676,677],{"id":65,"depth":675,"text":66},3,{"id":89,"depth":675,"text":90},{"id":112,"depth":675,"text":113},{"id":145,"depth":669,"text":146},{"id":212,"depth":669,"text":213,"children":680},[681],{"id":260,"depth":675,"text":261},{"id":328,"depth":669,"text":329},{"id":401,"depth":669,"text":402},{"id":520,"depth":669,"text":521,"children":685},[686],{"id":623,"depth":675,"text":624},{"id":648,"depth":669,"text":649},"Mark the card invalid, give the guest 24 hours, then cancel with no commission. Plus no-show deadlines, declined virtual cards and how to catch it early.","md",{"seoTitle":691,"date":692,"category":693,"tags":694,"keywords":700,"feature":707,"demoPath":571,"cover":708,"coverAlt":709,"faq":710},"Booking.com invalid card or no-show: what to do (2026)","2026-10-03","operations",[695,696,697,698,699],"booking.com","no-show","payments","little hotelier","automated checks",[701,702,703,704,705,706],"booking.com invalid credit card","booking.com no show fee","booking.com virtual card declined","mark credit card invalid booking.com","booking.com reservation cancelled invalid credit card","booking.com no show commission","automated-checks","/images/blog/demo/en/automated-checks-issues.webp","Issues page in Hotelier Tools with 20 open, 5 fixed and 25 total issues, and reservations listed with an outstanding balance warning at arrival and a Verify button",[711,714,717,720,723,726],{"q":712,"a":713},"How long does a guest have to update an invalid card on Booking.com?","24 hours after you mark the card invalid. If they booked within 48 hours of check-in, they have 12 hours or until 3 pm property time on the check-in day, whichever comes first. Last-minute bookings of ten or more nights get two hours.",{"q":715,"a":716},"Do I pay commission if I cancel because of an invalid card?","No. Booking.com doesn't charge commission on bookings where you couldn't charge the guest and marked the card as invalid in the Extranet.",{"q":718,"a":719},"Can I report an invalid card from Little Hotelier?","Yes. Open the Booking.com reservation under My Apps > Channel Manager > Reservation, go to the Manage Reservation tab and click Report payment card as invalid to Booking.com. The same tab can request the cancellation or mark a no-show.",{"q":721,"a":722},"What if I missed the 48-hour window to mark a no-show?","The Mark as a no-show button disappears 48 hours after the planned check-out, and Booking.com charges full commission on the original booking. Contact Booking.com customer service through the Extranet if you couldn't mark it in time.",{"q":724,"a":725},"Is there VAT on a no-show fee?","It depends on your country's tax rules, so ask your accountant. What Booking.com does say is that it charges commission on any no-show or cancellation fee you charge the guest.",{"q":727,"a":728},"Does Hotelier Tools cancel bookings or charge cards for me?","No. Its automated checks only report: they flag an unpaid balance before arrival and you decide what to do. Hotelier Tools is independent and connects with your hotel's own Little Hotelier login.",true,"/blog/en-gb/booking-com-invalid-card-no-show",{"title":5,"description":688},"blog/en-gb/booking-com-invalid-card-no-show","s4kOOkpSATOmY1DA8iaQfE013SPomwHDBPwr_G1IpGA",[735,736,737,738,739,740,741,742,157],"de","en-gb","en","es","fr","id","it","pt",[744,763,783,805,809,828,848,868,885,904,922,939,956,975,993,1012,1032,1051,1069,1086,1106,1125,1143,1158,1176],{"path":745,"title":746,"description":747,"meta":748},"/blog/en-gb/send-invoice-to-guest-at-checkout","A guest asked for an invoice: how to send it automatically at checkout from Little Hotelier","Booking.com doesn't invoice your guests, you do. Send the invoice from Little Hotelier by hand, or have it emailed automatically when the guest checks out.",{"date":692,"category":749,"tags":750,"keywords":754,"feature":749,"cover":761,"coverAlt":762},"invoicing",[751,752,695,698,753],"invoices","checkout","automation",[755,756,757,758,759,760],"how to send invoice to guest on booking com","send invoice to guest little hotelier","little hotelier invoice","hotel invoice at checkout","guest asked for invoice hotel","booking.com guest invoice","/images/blog/demo/en/invoice-at-checkout.webp","Invoice on leave page in Hotelier Tools: the Automatic invoicing at check-out task running every day at 12:00, a date range with Search reservations, and the reservations table with an Auto-invoice button for each stay",{"path":764,"title":765,"description":766,"meta":767},"/blog/en-gb/ai-assistant-hotel-front-desk","AI assistant for a small hotel front desk: what it can safely do (with approvals)","An AI assistant can look up bookings, draft guest replies and prepare changes at a small hotel. What it can safely do, and why you approve every change.",{"date":692,"category":768,"tags":769,"keywords":773,"feature":780,"cover":781,"coverAlt":782},"ai",[768,770,771,772,698],"ai assistant","front desk","approvals",[774,775,776,777,778,779],"ai front desk hotel","ai receptionist hotel","ai hotel assistant","ai voice assistant hotel","ai agent for hotel management","best ai apps for hotel owners","ai-assistant","/images/blog/demo/en/ai-chat-start.webp","Hotelier Tools AI assistant start screen saying that anything that changes data asks for confirmation first, with suggested questions and the chat history on the left",{"path":784,"title":785,"description":786,"meta":787},"/blog/en-gb/little-hotelier-integrations","Best Little Hotelier integrations in 2026: accounting, check-in, pricing, messaging and AI","What connects to Little Hotelier in 2026: Xero and QuickBooks exports, Chekin and Duve check-in, pricing tools, messaging, AI, and free add-ons.",{"date":692,"category":788,"tags":789,"keywords":794,"feature":802,"cover":803,"coverAlt":804},"api",[790,791,792,793,698],"integrations","app store","xero","chekin",[795,796,797,798,799,800,801],"little hotelier integrations","little hotelier xero integration","little hotelier app store","little hotelier booking widget","little hotelier wordpress plugin","little hotelier chekin","little hotelier zapier","api-mcp","/images/blog/demo/en/developer-portal.webp","Developer portal in Hotelier Tools with cards for REST API & Swagger, MCP setup, API keys and LH methods, and an Authentication box with a cURL example using a placeholder API key",{"path":730,"title":5,"description":688,"meta":806},{"date":692,"category":693,"tags":807,"keywords":808,"feature":707,"cover":708,"coverAlt":709},[695,696,697,698,699],[701,702,703,704,705,706],{"path":810,"title":811,"description":812,"meta":813},"/blog/en-gb/little-hotelier-api","Does Little Hotelier have an API? The 2026 answer, and how to get your data out","No API key for your bookings or guests. What SiteMinder offers officially, and how to read your Little Hotelier data over REST in minutes.",{"date":692,"category":788,"tags":814,"keywords":818,"feature":802,"cover":826,"coverAlt":827,"featured":729},[788,815,698,816,817],"rest","siteminder","developers",[819,820,821,822,823,824,825],"little hotelier api","little hotelier api documentation","little hotelier api key","siteminder api","siteminder exchange api","little hotelier rest api","little hotelier integration","/images/blog/demo/en/rest-api-reference.webp","REST API reference page in Hotelier Tools with the base URL, an openapi.json download, the Quick authorize box (Bearer token field, Authorize Swagger, Use my session) and code templates in cURL, JavaScript, Python and PowerShell",{"path":829,"title":830,"description":831,"meta":832},"/blog/en-gb/dynamic-pricing-little-hotelier","Dynamic pricing for small hotels on Little Hotelier: competitor prices, local events and rules","Price by demand on Little Hotelier: a simple weekly routine, the native options, and recommendations with the reason that apply only when you confirm.",{"date":692,"category":833,"tags":834,"keywords":838,"feature":845,"cover":846,"coverAlt":847},"pricing",[835,836,837,698,833],"dynamic pricing","revenue management","competitor prices",[839,840,841,842,843,844],"little hotelier dynamic pricing","hotel dynamic pricing tool","hotel rate shopping tool","revenue management b&b","how to set hotel room rates","how to set room rates on booking com","dynamic-pricing","/images/blog/demo/en/price-recommendations.webp","Price recommendations page in Hotelier Tools for 14 nights: the Doble Estándar table with the current rate, recommended rate, change, market median and what the guest pays per night, and an Apply to Little Hotelier bar with no prices selected",{"path":849,"title":850,"description":851,"meta":852},"/blog/en-gb/guest-registration-rules-by-country","Guest registration rules by country (2026): Spain, Italy, Portugal, Germany, France, Brazil, Thailand and Indonesia","Which guests hotels must register, what data, how fast and where: Spain, Italy, Portugal, Germany, France, Brazil, Thailand, Indonesia. Official links.",{"date":692,"category":853,"tags":854,"keywords":857,"cover":866,"coverAlt":867},"compliance",[855,853,740,856,698],"guest registration","police",[858,859,860,861,862,863,864,865],"hotel check in id requirements","why do hotels scan your passport","guest registration hotel police","alloggiati web","meldeschein hotel","fiche de police hotel","siba alojamento local","tm30 hotel","/images/blog/demo/en/automated-checks-moment-on-arrival.webp","When they arrive checks in Hotelier Tools: ID / passport (police register), physical room assignment and address and origin validation switched on, with what each check can and cannot do",{"path":869,"title":870,"description":871,"meta":872},"/blog/en-gb/hotel-front-desk-checklist-automation","Hotel front desk daily checklist for Little Hotelier: 8 problems to catch before guests arrive","A daily front-desk checklist for Little Hotelier: 8 reservation problems to catch before arrival, where to spot each one, and how to automate five of them.",{"date":692,"category":693,"tags":873,"keywords":876,"feature":707,"cover":883,"coverAlt":884},[771,874,875,753,698],"checklist","check-in",[877,878,879,880,881,882],"hotel front desk daily checklist","hotel front desk checklist template","hotel check in checklist","little hotelier unallocated reservations","front desk checklist little hotelier","hotel automation software","/images/blog/demo/en/automated-checks-lifecycle.webp","Automated Checks page in Hotelier Tools: how the checks work in four steps, a Nothing runs any check yet notice suggesting Before they arrive, and The journey of a reservation through its five stages",{"path":886,"title":887,"description":888,"meta":889},"/blog/en-gb/booking-com-commission","How much commission does Booking.com take? (And how to see your real net in Little Hotelier)","There's no single rate: you pay the % in your agreement, plus programmes and payment fees. What it's charged on, VAT, and your real net per booking.",{"date":692,"category":890,"tags":891,"keywords":895,"cover":902,"coverAlt":903},"tips",[695,892,698,893,894],"commission","userscript","vat",[896,897,898,899,900,901],"how much commission does booking.com take","booking com commission rates for hotels","booking com commission calculator","booking.com commission vat","booking.com genius commission","booking.com payment fee","/images/scripts/show-booking-commissions/to.png","Little Hotelier reservation summary (Spanish interface) with the Booking.com commission, payment fee and approximate net added by a free script",{"path":905,"title":906,"description":907,"meta":908},"/blog/en-gb/connect-chatgpt-to-little-hotelier","How to connect ChatGPT to Little Hotelier (plus 18 prompts for small hotels)","Connect ChatGPT to Little Hotelier with developer mode and an MCP app, check what your plan allows, and copy 18 prompts for arrivals, payments and pricing.",{"date":692,"category":768,"tags":909,"keywords":913,"feature":802,"cover":920,"coverAlt":921},[910,911,768,912,698],"chatgpt","mcp","prompts",[914,915,916,917,918,919],"connect chatgpt to little hotelier","chatgpt mcp connector","chatgpt connectors mcp","chatgpt prompts for hotels","chatgpt hotel management","chatgpt developer mode mcp","/images/blog/demo/en/mcp-oauth-consent.webp","Hotelier Tools Authorize MCP access page that an AI assistant opens when it connects, with a 30-day token notice and the Deny and Allow access buttons",{"path":923,"title":924,"description":925,"meta":926},"/blog/en-gb/connect-claude-to-little-hotelier","How to connect Claude to Little Hotelier (MCP, step by step)","Connect Claude to Little Hotelier with a custom connector: paste one URL, sign in, allow access. First prompts, write safety and troubleshooting.",{"date":692,"category":768,"tags":927,"keywords":930,"feature":802,"cover":937,"coverAlt":938,"featured":729},[928,911,768,929,698],"claude","connectors",[931,932,933,934,935,936],"connect claude to little hotelier","little hotelier mcp","claude mcp connectors","claude desktop mcp setup","claude custom connector","little hotelier ai","/images/blog/demo/en/mcp-setup.webp","Hotelier Tools MCP setup guide with the What is MCP? explanation and the Claude Desktop tab selected, showing the steps and the configuration snippet with the MCP server URL",{"path":940,"title":941,"description":942,"meta":943},"/blog/en-gb/download-all-little-hotelier-invoices","How to download all your Little Hotelier invoices at once (for your quarterly tax return)","Little Hotelier can zip invoices that already exist. Here's how, plus how to create the missing ones and send your accountant one ZIP and CSV per quarter.",{"date":692,"category":749,"tags":944,"keywords":948,"feature":749,"cover":954,"coverAlt":955,"featured":729},[751,945,698,946,947],"accounting","quarterly tax","zip",[949,757,950,951,952,953],"download all invoices little hotelier","little hotelier invoice report","little hotelier billing","little hotelier export invoices","little hotelier xero","/images/blog/demo/en/invoices-by-quarter.webp","Invoices page in Hotelier Tools with 66 invoices in total, Q4 and Q3 2026 each with Preview CSV and ZIP buttons, and September 2026 open as a table of invoice numbers, guests, tax IDs, check-out dates and totals",{"path":957,"title":958,"description":959,"meta":960},"/blog/en-gb/export-little-hotelier-reservations-excel","How to export reservations and guest lists from Little Hotelier to Excel (before guest data is masked)","Little Hotelier masks guest details 180 days after check-out. Export reservations and guest lists to Excel or Google Sheets now, by hand or automatically.",{"date":692,"category":788,"tags":961,"keywords":966,"feature":802,"cover":803,"coverAlt":974},[962,963,964,965,698],"export","excel","google sheets","reports",[967,968,969,970,971,972,973],"export reservations little hotelier","little hotelier reports","little hotelier export excel","little hotelier csv","hotel guest list excel","hotel reservation spreadsheet","little hotelier guest data masked","Hotelier Tools developer portal with cards for REST API and Swagger, MCP setup, API keys and LH methods, above an authentication example using an API key",{"path":976,"title":977,"description":978,"meta":979},"/blog/en-gb/ine-hotel-occupancy-survey","How to fill in the INE hotel occupancy survey from Little Hotelier (Spain)","Mandatory if the INE selects your hotel, with fines up to €30,050. What the survey asks, how IRIA works, and how to fill it in from Little Hotelier.",{"date":692,"category":853,"tags":980,"keywords":983,"feature":990,"cover":991,"coverAlt":992},[981,982,853,965,698],"ine","spain",[984,985,986,987,988,989],"ine hotel occupancy survey","ine survey spain hotel","encuesta ocupacion hotelera ine","encuesta ine hoteles","iria ine encuesta","encuesta ine obligatoria multa","ine-reports","/images/blog/demo/en/ine-guest-origins-report.webp","Guest Origin Statistics (INE HOT survey) in Hotelier Tools for 27 September to 3 October 2026: 8 arrivals, 24 overnight stays, 3.4 guests a day and 3 with missing data, above the Daily summary, By guest origin, Rooms, ADR by client and Data quality tabs",{"path":994,"title":995,"description":996,"meta":997},"/blog/en-gb/hotel-do-not-rent-list","How to keep a 'do not rent' list of problem guests in Little Hotelier (legally)","A hotel can keep a do-not-rent list under GDPR if it sticks to facts. What to record, what never to write, and how to get alerts in Little Hotelier.",{"date":692,"category":693,"tags":998,"keywords":1003,"feature":707,"cover":1010,"coverAlt":1011},[999,1000,1001,1002,698],"do not rent list","gdpr","guests","watchlist",[1004,1005,1006,1007,1008,1009],"hotel do not rent list","hotel do not rent list template","hotel guest blacklist","do not rent list gdpr","block guest booking.com","little hotelier guest notes","/images/blog/demo/en/automated-checks-do-not-rebook-list.webp","Do-not-rebook list in Hotelier Tools: the nightly check card, a reservation check showing a strong match with the factual reason, and one entry with Edit, Deactivate and Delete",{"path":1013,"title":1014,"description":1015,"meta":1016},"/blog/en-gb/booking-com-guest-messages","How to manage Booking.com guest messages without living in the extranet","Pulse, templates, scheduled messages and auto-replies, how to spot fake Booking.com messages, and one inbox for Booking.com, WhatsApp and email.",{"date":692,"category":1001,"tags":1017,"keywords":1021,"feature":1029,"cover":1030,"coverAlt":1031},[695,1018,1019,1020,698],"guest messages","inbox","templates",[1022,1023,1024,1025,1026,1027,1028],"booking.com messages","booking.com messages not working","booking com scheduled messages","booking com email template","booking.com automatic replies","booking.com phishing messages","booking.com guest q&a","guest-inbox","/images/blog/demo/en/guest-inbox-ai-draft-availability.webp","Hotelier Tools guest inbox with WhatsApp, Email and Booking.com filters, an email from a guest asking about a double room in September, the AI plan in draft with an editable English reply, and the private assistant panel",{"path":1033,"title":1034,"description":1035,"meta":1036},"/blog/en-gb/hotel-waitlist-sold-out-dates","How to run a waitlist for sold-out dates (and fill cancellations fast)","Keep a list of guests who want your full dates and offer freed rooms first. A spreadsheet method, then an automatic watch and a public signup form.",{"date":692,"category":1001,"tags":1037,"keywords":1042,"feature":1038,"cover":1049,"coverAlt":1050},[1038,1039,1040,698,1041],"waitlist","cancellations","direct booking","availability",[1043,1044,1045,1046,1047,1048],"hotel waitlist","waitlisted hotel meaning","hotel waiting list sold out","hotel cancellation waitlist","fill hotel cancellations","hotel waiting list form","/images/blog/demo/en/availability-waiting-list.webp","Availability queue page in Hotelier Tools with History and Check the queue now, the Checks on the queue card offering Check every night at 01:00, and the Add a stay to watch form with nights, rooms needed, room types and guest details",{"path":1052,"title":1053,"description":1054,"meta":1055},"/blog/en-gb/whatsapp-little-hotelier","How to use WhatsApp with Little Hotelier (Messaging hub, WhatsApp Business and other options)","Little Hotelier's Messaging hub uses the official WhatsApp Business API. Compare it with the free WhatsApp Business app and a shared inbox, with templates.",{"date":692,"category":1001,"tags":1056,"keywords":1060,"feature":1029,"cover":1067,"coverAlt":1068},[1057,1058,698,1059,1019],"whatsapp","messaging","guest engagement",[1061,1062,1063,1064,1065,1066],"little hotelier whatsapp","whatsapp for hotels","whatsapp business api for hotels","whatsapp business app hotel","whatsapp templates hotel check-in","little hotelier messaging hub","/images/blog/demo/en/guest-inbox-ai-plan-late-arrival.webp","Hotelier Tools guest inbox with a WhatsApp conversation from Ingrid Kowalski about a late arrival (identity verified, booking linked), an AI plan in draft with an editable reply, and the private Assistant pane",{"path":1070,"title":1071,"description":1072,"meta":1073},"/blog/en-gb/little-hotelier-mcp-claude-code-cursor-vscode","How to use your Little Hotelier data in Claude Code, Cursor and VS Code (MCP setup)","Add the Hotelier Tools MCP server to Claude Code, Cursor, VS Code, Windsurf or Gemini CLI, then build occupancy reports, a Sheets sync or a dashboard.",{"date":692,"category":768,"tags":1074,"keywords":1078,"feature":802,"cover":937,"coverAlt":1085},[911,1075,1076,1077,788],"claude code","cursor","vs code",[1079,1080,1081,1082,932,1083,1084],"claude code mcp setup","cursor mcp.json","vscode mcp.json","claude code for non developers","gemini cli mcp","windsurf mcp config","MCP setup guide in Hotelier Tools: a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, with Claude Desktop selected and its claude_desktop_config.json snippet",{"path":1087,"title":1088,"description":1089,"meta":1090},"/blog/en-gb/little-hotelier-alternatives","Little Hotelier alternatives in 2026: an honest comparison with Cloudbeds, Mews, Beds24, Lodgify, Smoobu and Hostaway","Cloudbeds, Mews, Beds24, Lodgify, Smoobu or Hostaway? Who each suits, how it charges, API access, and when staying on Little Hotelier makes more sense.",{"date":692,"category":890,"tags":1091,"keywords":1096,"cover":1104,"coverAlt":1105},[1092,1093,1094,698,1095],"pms","comparison","alternatives","cloudbeds",[1097,1098,1099,1100,1101,1102,1103],"little hotelier alternatives","little hotelier vs cloudbeds","little hotelier reviews complaints","little hotelier pricing","is little hotelier part of siteminder","best pms for small hotels","little hotelier vs lodgify","/images/blog/demo/en/dashboard-overview.webp","Hotelier Tools home dashboard for the demo property Hotel Demo Sol: an Open AI chat card, a notice that two guest-messaging channels need attention, and status tiles for Little Hotelier, Booking.com, AI knowledge and the pricing city",{"path":1107,"title":1108,"description":1109,"meta":1110},"/blog/en-gb/little-hotelier-chrome-extensions","Little Hotelier Chrome extensions: free userscripts that make it faster","Free userscripts for Little Hotelier: calendar prices, wider tables, Booking.com commission estimates and one-click invoices. How to install them safely.",{"date":692,"category":890,"tags":1111,"keywords":1116,"cover":1123,"coverAlt":1124},[1112,1113,1114,698,1115],"chrome extension","tampermonkey","userscripts","productivity",[1117,1118,1119,1120,1121,1122],"little hotelier chrome extension","tampermonkey scripts","userscript chrome","little hotelier calendar prices","little hotelier full width","little hotelier booking.com commission","/images/scripts/prices-display/to.png","Little Hotelier calendar (Spanish interface) with each night's price shown under every room type, added by the Prices Display script",{"path":1126,"title":1127,"description":1128,"meta":1129},"/blog/en-gb/little-hotelier-tips","Little Hotelier tips and hidden features most owners don't know (2026)","20 Little Hotelier tips: faster calendar, passkeys, minimum rates, gap nights, booking links, audit log and free scripts that show prices in the calendar.",{"date":692,"category":890,"tags":1130,"keywords":1132,"feature":1140,"cover":1141,"coverAlt":1142},[890,293,1131,1114,698],"calendar",[1133,1134,1135,1136,1137,1138,1139],"little hotelier how to use","little hotelier tutorial","little hotelier guide","little hotelier manual","little hotelier tips","little hotelier hidden features","little hotelier calendar","dashboard","/images/scripts/full-width-reservation-table/to.png","Little Hotelier Reservations page (Spanish interface) stretched to the full screen width by the Full Width Reservation Table script: search filters, the Buscar button, 36 reservations found and the Exportar link",{"path":1144,"title":1145,"description":1146,"meta":1147},"/blog/en-gb/ses-hospedajes-little-hotelier","SES Hospedajes with Little Hotelier: how to register guests (partes de viajeros) without double work","Spain's SES.Hospedajes guest register explained: who, what data, the 24-hour deadlines, how to send it, and how Little Hotelier can send it for you.",{"date":692,"category":853,"tags":1148,"keywords":1150,"cover":866,"coverAlt":1157},[1149,982,853,855,698],"ses hospedajes",[1149,1151,1152,1153,1154,1155,1156],"ses hospedajes in english","ses hospedajes little hotelier","parte de viajeros","ses hospedajes datos obligatorios","ses hospedajes servicio web","como registrar viajeros ses hospedajes","When they arrive settings in Hotelier Tools with the ID / passport (police register), Physical room assignment and Address and origin validation checks switched on, each with what it can and cannot do",{"path":1159,"title":1160,"description":1161,"meta":1162},"/blog/en-gb/little-hotelier-cta-ctd-stop-sell","What do CTA, CTD, minimum stay and stop sell mean in Little Hotelier?","CTA stops check-ins, CTD stops check-outs, min stay sets the shortest stay, stop sell closes sales. What each means and how to set it in Little Hotelier.",{"date":692,"category":833,"tags":1163,"keywords":1168,"feature":845,"cover":846,"coverAlt":1175},[1164,1165,1166,1167,698],"restrictions","cta","ctd","stop sell",[1169,1170,1171,1172,1173,1174],"what is cta in little hotelier","little hotelier cta ctd","closed to arrival meaning","stop sell meaning","siteminder stop sell","minimum length of stay hotel","Price recommendations in Hotelier Tools for the Doble Estándar room, 3 to 16 October 2026: current and recommended price per night, a CTA / CTD column with A and D toggles, the minimum stay, a Channel column and an Apply to Little Hotelier button",{"path":1177,"title":1178,"description":1179,"meta":1180},"/blog/en-gb/what-is-mcp-server-hotels","What is an MCP server? A plain-English guide for hotel owners (and which PMS have one)","An MCP server lets Claude or ChatGPT read and act on your hotel software. Plain-English guide, safety tips, and which PMS have one as of October 2026.",{"date":692,"category":768,"tags":1181,"keywords":1182,"feature":802,"cover":937,"coverAlt":1190,"featured":729},[911,768,928,910,1092],[1183,1184,1185,932,1186,1187,1188,1189],"what is mcp server","mcp server for hotels","mcp server for hotel booking","apaleo mcp server","mews mcp server","cloudbeds mcp server","what is mcp server in claude","MCP setup guide in Hotelier Tools with a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, showing the Claude Desktop config with the server address",1791141214643]