[{"data":1,"prerenderedAt":1181},["ShallowReactive",2],{"blog-ine-hotel-occupancy-survey-en-gb":3,"blog-langs-ine-hotel-occupancy-survey":723,"blog-list-en-gb":731},{"id":4,"title":5,"body":6,"description":678,"extension":679,"meta":680,"navigation":718,"path":719,"seo":720,"stem":721,"__hash__":722},"content/blog/en-gb/ine-hotel-occupancy-survey.md","How to fill in the INE hotel occupancy survey from Little Hotelier (Spain)",{"type":7,"value":8,"toc":656},"minimark",[9,18,21,43,48,59,85,90,97,108,112,119,122,188,202,206,301,304,330,338,342,353,364,367,371,404,407,411,426,429,450,456,460,463,467,486,491,495,523,526,531,535,538,542,561,565,574,579,586,589,593,602,616,619,623,649],[10,11,12,13,17],"p",{},"If the INE (Spain's National Statistics Institute) has selected your hotel or hostal for its occupancy survey, answering is compulsory. The INE's own form quotes fines from €60.10 to €30,050.61. You answer on the INE's ",[14,15,16],"strong",{},"IRIA"," web portal or by sending an XML file. Either way you report arrivals and overnight stays by where guests live, rooms occupied, average rates by type of client, and staff.",[10,19,20],{},"Little Hotelier holds most of those figures. This guide shows what the INE asks for, how to collect it from Little Hotelier, and how Hotelier Tools builds, checks and sends the report for you.",[22,23,26],"callout",{"title":24,"type":25},"Last verified: October 2026","info",[10,27,28,29,36,37,42],{},"Facts below come from the INE's ",[30,31,35],"a",{"href":32,"rel":33},"https://www.ine.es/daco/daco42/ocuphotel/meto_eoh.pdf",[34],"nofollow","2025 hotel survey methodology"," and its ",[30,38,41],{"href":39,"rel":40},"https://www.ine.es/daco/daco42/ocuphotel/eohxml_20.pdf",[34],"hotel questionnaire",". Your INE letter or email always has the final word on dates and deadlines.",[44,45,47],"h2",{"id":46},"what-is-the-ine-hotel-occupancy-survey","What is the INE hotel occupancy survey?",[10,49,50,51,54,55,58],{},"Its official name is the ",[14,52,53],{},"Encuesta de Ocupación en Alojamientos Turísticos"," (tourist accommodation occupancy survey). The hotel part is the ",[14,56,57],{},"Encuesta de Ocupación Hotelera (EOH)",". The INE uses it to publish monthly figures on travellers, overnight stays, occupancy and hotel jobs for Spain, each region and the main tourist areas.",[10,60,61,62,66,67,70,71,74,75,78,79,84],{},"It covers every ",[63,64,65],"em",{},"establecimiento hotelero",": hotel, aparthotel, motel, ",[14,68,69],{},"hostal",", ",[14,72,73],{},"pensión",", fonda and casa de huéspedes. Tourist apartments, campsites, rural houses and ",[63,76,77],{},"albergues"," (hostels) have their own questionnaires in the same family (",[30,80,83],{"href":81,"rel":82},"https://www.ine.es/dyngs/INEbase/es/categoria.htm?c=Estadistica_P&cid=1254735576863",[34],"INE: hospitality and tourism statistics",").",[86,87,89],"h3",{"id":88},"who-has-to-answer-it","Who has to answer it?",[10,91,92,93,84],{},"Not every hotel. The INE draws a random sample by province, category and size. Five-star hotels and the largest properties in each group are always included. A selected hotel normally stays in the sample for four years, with about a quarter of the sample renewed (",[30,94,96],{"href":32,"rel":95},[34],"methodology, section 6",[10,98,99,100,103,104,107],{},"If you are selected, the INE writes to you with an ",[14,101,102],{},"order number"," (",[63,105,106],{},"número de orden",", often shown as \"NOrden\") and a password for its portal. That message is your signal that the survey now applies to you.",[44,109,111],{"id":110},"is-the-ine-survey-mandatory-what-is-the-fine","Is the INE survey mandatory? What is the fine?",[10,113,114,115,118],{},"Yes, once you are selected. The questionnaire is marked ",[63,116,117],{},"\"Estadística de cumplimentación obligatoria\"",". Spain's statistics law (Ley 12/1989, LFEP) says respondents must answer \"truthfully, accurately, completely and within the deadline\" (article 10.2). Laws 4/1990 and 13/1996 make this survey compulsory.",[10,120,121],{},"Fines quoted on the INE form (article 51 LFEP):",[123,124,125,141],"table",{},[126,127,128],"thead",{},[129,130,131,135,138],"tr",{},[132,133,134],"th",{},"Infringement",[132,136,137],{},"Example in the law",[132,139,140],{},"Fine",[142,143,144,160,174],"tbody",{},[129,145,146,154,157],{},[147,148,149,150,153],"td",{},"Minor (",[63,151,152],{},"leve",")",[147,155,156],{},"Late, missing or incomplete data, without serious harm",[147,158,159],{},"€60.10 to €300.51",[129,161,162,168,171],{},[147,163,164,165,153],{},"Serious (",[63,166,167],{},"grave",[147,169,170],{},"The same, causing serious harm to the statistic",[147,172,173],{},"€300.52 to €3,005.06",[129,175,176,182,185],{},[147,177,178,179,153],{},"Very serious (",[63,180,181],{},"muy grave",[147,183,184],{},"False data, or repeated refusal",[147,186,187],{},"€3,005.07 to €30,050.61",[10,189,190,191,196,197,84],{},"The examples come from article 50 of the ",[30,192,195],{"href":193,"rel":194},"https://www.boe.es/buscar/act.php?id=BOE-A-1989-10767",[34],"Ley 12/1989 (BOE)",". Your answers are protected by statistical secrecy (article 13 LFEP). The INE says it does not share individual data with other administrations, except statistical offices bound by the same secrecy (",[30,198,201],{"href":199,"rel":200},"https://www.ine.es/dyngs/COL/index.htm?cid=441",[34],"INE information for respondents",[44,203,205],{"id":204},"what-data-does-the-ine-survey-ask-for","What data does the INE survey ask for?",[123,207,208,221],{},[126,209,210],{},[129,211,212,215,218],{},[132,213,214],{},"What the INE asks (Spanish term)",[132,216,217],{},"What you report",[132,219,220],{},"Where you find it",[142,222,223,236,249,262,275,288],{},[129,224,225,230,233],{},[147,226,227],{},[63,228,229],{},"Viajeros entrados",[147,231,232],{},"Guests who arrive, by place of residence",[147,234,235],{},"Reservations and guest addresses",[129,237,238,243,246],{},[147,239,240],{},[63,241,242],{},"Pernoctaciones",[147,244,245],{},"Nights stayed, by place of residence",[147,247,248],{},"Stay dates and number of guests",[129,250,251,256,259],{},[147,252,253],{},[63,254,255],{},"Habitaciones ocupadas",[147,257,258],{},"Rooms occupied (double or single use)",[147,260,261],{},"Room assignments",[129,263,264,269,272],{},[147,265,266],{},[63,267,268],{},"Camas supletorias",[147,270,271],{},"Extra beds and cots used",[147,273,274],{},"Your own records",[129,276,277,282,285],{},[147,278,279],{},[63,280,281],{},"Personal ocupado",[147,283,284],{},"Staff that month: unpaid, paid permanent, paid temporary",[147,286,287],{},"Payroll, not Little Hotelier",[129,289,290,295,298],{},[147,291,292],{},[63,293,294],{},"ADR por tipo de cliente",[147,296,297],{},"Average daily rate and share of rooms per client type",[147,299,300],{},"Rates and booking source",[10,302,303],{},"Three details catch people out:",[305,306,307,314,320],"ul",{},[308,309,310,313],"li",{},[14,311,312],{},"Residence, not nationality."," The INE groups guests by where they live: Spanish residents by region (the XML file uses the province), everyone else by country. A French citizen living in Málaga counts as Málaga.",[308,315,316,319],{},[14,317,318],{},"The ADR has strict rules."," The INE wants the rate of a double room, room only (no breakfast or board), gross of commissions and without VAT. It splits it across nine client types: traditional tour operator, traditional travel agency, companies, individuals, groups, direct booking on your website, online tour operator, online travel agency and others.",[308,321,322,325,326,329],{},[14,323,324],{},"Cots are extra beds."," The INE counts cots as ",[63,327,328],{},"camas supletorias",". Declare them, or the nights you report can exceed your beds.",[10,331,332,333,337],{},"The survey asks for no passport or DNI numbers. It is aggregate data, not a guest register. Registering guests with the police is a separate obligation: see ",[30,334,336],{"href":335},"/blog/ses-hospedajes-little-hotelier","SES Hospedajes with Little Hotelier",".",[44,339,341],{"id":340},"which-dates-does-it-cover-and-when-is-it-due","Which dates does it cover, and when is it due?",[10,343,344,345,348,349,84],{},"The INE's 2025 methodology says the basic questionnaire covers ",[14,346,347],{},"seven consecutive days of each month, chosen at random",", so that all hotels together cover the whole month. Three-, four- and five-star hotels are also asked for whole-month totals. An XML file carries every day of the reference month (",[30,350,352],{"href":32,"rel":351},[34],"methodology, sections 7 and 8",[10,354,355,356,359,360,337],{},"The complementary questionnaire (staff and ADR) is due within ",[14,357,358],{},"five calendar days after the end of the month"," the data refer to, according to the ",[30,361,363],{"href":39,"rel":362},[34],"INE form",[10,365,366],{},"In practice, use exactly the dates and deadline in the INE's request to your establishment.",[44,368,370],{"id":369},"how-do-you-send-it-iria-web-form-or-xml-file","How do you send it: IRIA web form or XML file?",[372,373,374,392],"ol",{},[308,375,376,379,380,385,386,391],{},[14,377,378],{},"IRIA web form."," IRIA is the INE's online data collection portal (",[30,381,384],{"href":382,"rel":383},"https://iria.ine.es/iriaPortal/contents/index.jsf",[34],"iria.ine.es","). Enter the order number and password from the INE's message, then type the figures into a form that mirrors the paper questionnaire. When you submit, IRIA issues a certificate with a unique number (",[30,387,390],{"href":388,"rel":389},"https://iria.ine.es/iriaPortal/contents/static/varios/ayuda.jsf",[34],"IRIA help","). Keep it.",[308,393,394,397,398,403],{},[14,395,396],{},"XML file."," Management software can generate a file in the INE's published format and send it, so nobody retypes figures. The INE's ",[30,399,402],{"href":400,"rel":401},"https://www.ine.es/daco/daco42/ocuphotel/eohm_13.pdf",[34],"monthly questionnaire"," also points to its ARCE system for XML uploads.",[10,405,406],{},"Typing it by hand means going through every reservation in the period and counting guests and nights per country and per Spanish province. That is where the time goes, and where mistakes creep in.",[44,408,410],{"id":409},"how-to-get-guest-country-and-province-right-in-little-hotelier","How to get guest country and province right in Little Hotelier",[10,412,413,414,417,418,421,422,425],{},"Little Hotelier's guest record already has the fields the INE needs: ",[14,415,416],{},"Country"," and ",[14,419,420],{},"Province/Region"," in the address, plus ",[14,423,424],{},"Nationality",". The trouble is that bookings from Booking.com and other channels often arrive without an address, so the fields stay empty.",[10,427,428],{},"Three habits fix most of it:",[372,430,431,434,442],{},[308,432,433],{},"Fill in country and province at check-in, from the guest's ID or a quick question.",[308,435,436,437,441],{},"Install the free ",[30,438,440],{"href":439},"/tools/ui/easy-save-province-country","Easy Save Province and Country"," userscript. When you click the province field, it shows a list of Spain's provinces, and picking one sets the country to Spain.",[308,443,444,445,449],{},"Let ",[30,446,448],{"href":447},"/tools/bot/automated-checks","automated checks"," flag reservations with a missing country or province after booking, on arrival and at check-out, while the guest is still there to ask.",[451,452],"screenshot",{"alt":453,"caption":454,"src":455},"Little Hotelier guest tab with the Easy Save Province and Country list of Spanish provinces open under the Province/Region field","The free userscript turns the province field into a pick list and sets the country for you.","/images/scripts/easy-save-province-country/to.png",[44,457,459],{"id":458},"the-faster-way-the-ine-report-straight-from-little-hotelier","The faster way: the INE report straight from Little Hotelier",[10,461,462],{},"As of October 2026 we found no INE survey export in Little Hotelier's help centre. Hotelier Tools fills that gap: it reads your reservations with your own Little Hotelier login, builds the INE figures, validates them and sends the XML through IRIA. The INE reports feature is marked stable.",[86,464,466],{"id":465},"_1-set-up-your-establishment-once","1. Set up your establishment once",[10,468,469,470,103,473,477,478,481,482,485],{},"Open ",[14,471,472],{},"INE Setup",[474,475,476],"code",{},"/ine-setup","). Enter your IRIA order number (",[14,479,480],{},"NOrden",") and password, press ",[14,483,484],{},"Test IRIA connection",", fill in the establishment's address and capacity, and choose the type and category. These go into the XML header. The password is stored encrypted and never shown in clear text.",[451,487],{"alt":488,"caption":489,"src":490,"path":476},"INE setup, Establishment page in Hotelier Tools: a read-only demo notice, the IRIA access card with the NOrden field, the masked IRIA password stored encrypted and a Test IRIA connection button, then the establishment details with business name and address","Enter your IRIA access and establishment details once.","/images/blog/demo/en/ine-establishment-setup.webp",[86,492,494],{"id":493},"_2-generate-the-report-for-the-dates-the-ine-asks-for","2. Generate the report for the dates the INE asks for",[10,496,469,497,103,500,503,504,507,508,70,511,70,514,70,517,417,520,337],{},[14,498,499],{},"Guest Origins",[474,501,502],{},"/reports/guest-origins","), pick the dates in the INE's request and press ",[14,505,506],{},"Generate report",". Hotelier Tools reads those reservations and counts each day's arrivals and overnight stays by Spanish region or country, plus rooms occupied, extra beds and average rate by client type. Tabs split the result into ",[14,509,510],{},"Daily summary",[14,512,513],{},"By guest origin",[14,515,516],{},"Rooms",[14,518,519],{},"ADR by client",[14,521,522],{},"Data quality",[10,524,525],{},"If the mailbox that receives the INE's emails is connected to the Hotelier Tools inbox, the INE's email shows a card with a button that generates the report for exactly the requested dates. The one-time IRIA password stays in the email.",[451,527],{"alt":528,"caption":529,"src":530,"path":502},"By guest origin tab of the Guest Origins report: arrivals and stays for each night from 27/9 to 3/10, grouped under Other countries (Irlanda, Países Bajos, Reino Unido) and Missing/Unknown for guests with no Spanish province, above the start of the INE submission card","Each night's arrivals and stays by guest origin, with guests missing a province listed apart so you can fix them.","/images/blog/demo/en/ine-guest-origins-by-origin.webp",[86,532,534],{"id":533},"_3-fix-guests-with-no-origin","3. Fix guests with no origin",[10,536,537],{},"Reservations without a nationality or province are flagged. Correct them in Little Hotelier, then refresh only those rows. You don't need to rebuild the whole report.",[86,539,541],{"id":540},"_4-validate-preview-and-send","4. Validate, preview and send",[10,543,544,545,548,549,552,553,556,557,560],{},"Press ",[14,546,547],{},"Validate for the INE",", then ",[14,550,551],{},"Preview XML"," to see exactly what will go, then ",[14,554,555],{},"Send to the INE",". The report goes to IRIA and the INE's receipt (",[63,558,559],{},"justificante",") is stored with it.",[86,562,564],{"id":563},"_5-keep-every-receipt","5. Keep every receipt",[10,566,567,103,570,573],{},[14,568,569],{},"Saved Reports",[474,571,572],{},"/reports/list",") lists every report with its period, status and INE receipt. A sent report can no longer be changed or deleted, and you can still download its XML.",[451,575],{"alt":576,"caption":577,"src":578,"path":572},"Saved reports page in Hotelier Tools listing three guest-origin reports in Draft status, with Period, Status, INE receipt, Staff and Created columns, View and delete actions, and a New report button","Every report with its period, status and, once sent, the INE's receipt.","/images/blog/demo/en/ine-saved-reports.webp",[22,580,583],{"title":581,"type":582},"Trying it in the demo","note",[10,584,585],{},"The public demo has a fictional hotel with a saved INE report. Sending to the INE is switched off there, so nothing reaches the INE, and you should never type real IRIA credentials into it.",[587,588],"demo-cta",{"path":502},[86,590,592],{"id":591},"why-does-iria-reject-a-questionnaire","Why does IRIA reject a questionnaire?",[10,594,595,596,601],{},"Developers of an open-source hotel PMS who fixed recurring rejections listed these causes (",[30,597,600],{"href":598,"rel":599},"https://github.com/commitsun/pms/pull/233",[34],"commitsun/pms, pull request 233","):",[305,603,604,607,610,613],{},[308,605,606],{},"the hotel questionnaire sent for a property registered as apartments",[308,608,609],{},"a date range that crosses two months, which repeats day numbers in the file",[308,611,612],{},"cots or extra beds not declared, so overnight stays exceed declared beds",[308,614,615],{},"a guest from a country with no standard ISO code, which leaves the country empty",[10,617,618],{},"Run the validation step before every send, and keep your INE type and category in setup matching what the INE has on file.",[44,620,622],{"id":621},"summary","Summary",[305,624,625,628,631,634,642],{},[308,626,627],{},"The INE survey is compulsory once the INE selects your establishment, and fines go up to €30,050.61 for false data.",[308,629,630],{},"It asks for totals by guest residence (not nationality), rooms, extra beds, ADR by client type and staff. No ID numbers.",[308,632,633],{},"Send it on IRIA by hand, or as an XML file from software.",[308,635,636,637,417,640,337],{},"Keep country and province filled in Little Hotelier, with the free ",[30,638,639],{"href":439},"province userscript",[30,641,448],{"href":447},[308,643,644,648],{},[30,645,647],{"href":646},"/tools/bot/ine-reports","Hotelier Tools INE reports"," builds, validates and sends the report through IRIA and keeps the receipts. It is free for every hotel until 10 January 2027. Hotelier Tools is independent and not affiliated with or endorsed by SiteMinder, Little Hotelier or the INE.",[10,650,651,652,337],{},"For the police guest register and other countries' rules, read ",[30,653,655],{"href":654},"/blog/guest-registration-rules-by-country","guest registration rules by country",{"title":657,"searchDepth":658,"depth":658,"links":659},"",2,[660,664,665,666,667,668,669,677],{"id":46,"depth":658,"text":47,"children":661},[662],{"id":88,"depth":663,"text":89},3,{"id":110,"depth":658,"text":111},{"id":204,"depth":658,"text":205},{"id":340,"depth":658,"text":341},{"id":369,"depth":658,"text":370},{"id":409,"depth":658,"text":410},{"id":458,"depth":658,"text":459,"children":670},[671,672,673,674,675,676],{"id":465,"depth":663,"text":466},{"id":493,"depth":663,"text":494},{"id":533,"depth":663,"text":534},{"id":540,"depth":663,"text":541},{"id":563,"depth":663,"text":564},{"id":591,"depth":663,"text":592},{"id":621,"depth":658,"text":622},"Mandatory if the INE selects your hotel, with fines up to €30,050. What the survey asks, how IRIA works, and how to fill it in from Little Hotelier.","md",{"seoTitle":681,"date":682,"category":683,"tags":684,"keywords":689,"feature":696,"demoPath":502,"cover":697,"coverAlt":698,"faq":699},"INE hotel occupancy survey from Little Hotelier (Spain)","2026-10-03","compliance",[685,686,683,687,688],"ine","spain","reports","little hotelier",[690,691,692,693,694,695],"ine hotel occupancy survey","ine survey spain hotel","encuesta ocupacion hotelera ine","encuesta ine hoteles","iria ine encuesta","encuesta ine obligatoria multa","ine-reports","/images/blog/demo/en/ine-guest-origins-report.webp","Guest Origin Statistics (INE HOT survey) in Hotelier Tools for 27 September to 3 October 2026: 8 arrivals, 24 overnight stays, 3.4 guests a day and 3 with missing data, above the Daily summary, By guest origin, Rooms, ADR by client and Data quality tabs",[700,703,706,709,712,715],{"q":701,"a":702},"Is the INE occupancy survey mandatory for a small hostal or B&B?","Yes, if the INE has selected your establishment. The survey covers every hotel-type property in Spain, including hostales and pensiones, and the INE questionnaire states that answering is compulsory under Spain's statistics law. If you have received an INE letter or email with an order number and password, you must answer.",{"q":704,"a":705},"How much is the fine for not answering the INE survey?","The INE questionnaire quotes the statistics law: €60.10 to €300.51 for minor infringements, €300.52 to €3,005.06 for serious ones and €3,005.07 to €30,050.61 for very serious ones, such as sending false data. A late or missing answer is minor unless it seriously harms the statistic.",{"q":707,"a":708},"Does the INE survey need my guests' passport or DNI numbers?","No. The INE asks for totals: how many guests arrived and how many nights they stayed, grouped by country of residence or Spanish region, plus rooms, rates and staff. No ID numbers, names or addresses are sent. Guest identity data goes to SES.Hospedajes, which is a separate obligation.",{"q":710,"a":711},"Does the INE survey use the guest's nationality or where they live?","Where they live. The INE classifies travellers by place of residence: Spanish residents by region and everyone else by country. A German citizen who lives in Valencia counts as a Valencia resident, so make sure the guest's address country and province are filled in.",{"q":713,"a":714},"Can I use this for tourist apartments or rural houses?","Apartments, campsites, rural houses and albergues answer their own INE questionnaires. Hotelier Tools builds the hotel survey (HOT) for hotel-type establishments such as hotels, hostales and pensiones.",{"q":716,"a":717},"Is Hotelier Tools an official INE or Little Hotelier product?","No. Hotelier Tools is independent and not affiliated with or endorsed by the INE, SiteMinder or Little Hotelier. It reads your reservations with your own Little Hotelier login and sends the report through the INE's IRIA system with your establishment's own IRIA access.",true,"/blog/en-gb/ine-hotel-occupancy-survey",{"title":5,"description":678},"blog/en-gb/ine-hotel-occupancy-survey","bPkszgQwEko8bbSH1MxX8wTbet8nw8IzUnkDwsEs8-8",[724,725,726,727,728,729,730],"de","en-gb","en","es","fr","it","pt",[732,752,772,794,813,832,852,872,889,908,926,943,960,978,982,1001,1021,1040,1058,1075,1095,1114,1133,1148,1166],{"path":733,"title":734,"description":735,"meta":736},"/blog/en-gb/send-invoice-to-guest-at-checkout","A guest asked for an invoice: how to send it automatically at checkout from Little Hotelier","Booking.com doesn't invoice your guests, you do. Send the invoice from Little Hotelier by hand, or have it emailed automatically when the guest checks out.",{"date":682,"category":737,"tags":738,"keywords":743,"feature":737,"cover":750,"coverAlt":751},"invoicing",[739,740,741,688,742],"invoices","checkout","booking.com","automation",[744,745,746,747,748,749],"how to send invoice to guest on booking com","send invoice to guest little hotelier","little hotelier invoice","hotel invoice at checkout","guest asked for invoice hotel","booking.com guest invoice","/images/blog/demo/en/invoice-at-checkout.webp","Invoice on leave page in Hotelier Tools: the Automatic invoicing at check-out task running every day at 12:00, a date range with Search reservations, and the reservations table with an Auto-invoice button for each stay",{"path":753,"title":754,"description":755,"meta":756},"/blog/en-gb/ai-assistant-hotel-front-desk","AI assistant for a small hotel front desk: what it can safely do (with approvals)","An AI assistant can look up bookings, draft guest replies and prepare changes at a small hotel. What it can safely do, and why you approve every change.",{"date":682,"category":757,"tags":758,"keywords":762,"feature":769,"cover":770,"coverAlt":771},"ai",[757,759,760,761,688],"ai assistant","front desk","approvals",[763,764,765,766,767,768],"ai front desk hotel","ai receptionist hotel","ai hotel assistant","ai voice assistant hotel","ai agent for hotel management","best ai apps for hotel owners","ai-assistant","/images/blog/demo/en/ai-chat-start.webp","Hotelier Tools AI assistant start screen saying that anything that changes data asks for confirmation first, with suggested questions and the chat history on the left",{"path":773,"title":774,"description":775,"meta":776},"/blog/en-gb/little-hotelier-integrations","Best Little Hotelier integrations in 2026: accounting, check-in, pricing, messaging and AI","What connects to Little Hotelier in 2026: Xero and QuickBooks exports, Chekin and Duve check-in, pricing tools, messaging, AI, and free add-ons.",{"date":682,"category":777,"tags":778,"keywords":783,"feature":791,"cover":792,"coverAlt":793},"api",[779,780,781,782,688],"integrations","app store","xero","chekin",[784,785,786,787,788,789,790],"little hotelier integrations","little hotelier xero integration","little hotelier app store","little hotelier booking widget","little hotelier wordpress plugin","little hotelier chekin","little hotelier zapier","api-mcp","/images/blog/demo/en/developer-portal.webp","Developer portal in Hotelier Tools with cards for REST API & Swagger, MCP setup, API keys and LH methods, and an Authentication box with a cURL example using a placeholder API key",{"path":795,"title":796,"description":797,"meta":798},"/blog/en-gb/booking-com-invalid-card-no-show","Booking.com invalid credit card or no-show: what to do, step by step","Mark the card invalid, give the guest 24 hours, then cancel with no commission. Plus no-show deadlines, declined virtual cards and how to catch it early.",{"date":682,"category":799,"tags":800,"keywords":803,"feature":810,"cover":811,"coverAlt":812},"operations",[741,801,802,688,448],"no-show","payments",[804,805,806,807,808,809],"booking.com invalid credit card","booking.com no show fee","booking.com virtual card declined","mark credit card invalid booking.com","booking.com reservation cancelled invalid credit card","booking.com no show commission","automated-checks","/images/blog/demo/en/automated-checks-issues.webp","Issues page in Hotelier Tools with 20 open, 5 fixed and 25 total issues, and reservations listed with an outstanding balance warning at arrival and a Verify button",{"path":814,"title":815,"description":816,"meta":817},"/blog/en-gb/little-hotelier-api","Does Little Hotelier have an API? The 2026 answer, and how to get your data out","No API key for your bookings or guests. What SiteMinder offers officially, and how to read your Little Hotelier data over REST in minutes.",{"date":682,"category":777,"tags":818,"keywords":822,"feature":791,"cover":830,"coverAlt":831,"featured":718},[777,819,688,820,821],"rest","siteminder","developers",[823,824,825,826,827,828,829],"little hotelier api","little hotelier api documentation","little hotelier api key","siteminder api","siteminder exchange api","little hotelier rest api","little hotelier integration","/images/blog/demo/en/rest-api-reference.webp","REST API reference page in Hotelier Tools with the base URL, an openapi.json download, the Quick authorize box (Bearer token field, Authorize Swagger, Use my session) and code templates in cURL, JavaScript, Python and PowerShell",{"path":833,"title":834,"description":835,"meta":836},"/blog/en-gb/dynamic-pricing-little-hotelier","Dynamic pricing for small hotels on Little Hotelier: competitor prices, local events and rules","Price by demand on Little Hotelier: a simple weekly routine, the native options, and recommendations with the reason that apply only when you confirm.",{"date":682,"category":837,"tags":838,"keywords":842,"feature":849,"cover":850,"coverAlt":851},"pricing",[839,840,841,688,837],"dynamic pricing","revenue management","competitor prices",[843,844,845,846,847,848],"little hotelier dynamic pricing","hotel dynamic pricing tool","hotel rate shopping tool","revenue management b&b","how to set hotel room rates","how to set room rates on booking com","dynamic-pricing","/images/blog/demo/en/price-recommendations.webp","Price recommendations page in Hotelier Tools for 14 nights: the Doble Estándar table with the current rate, recommended rate, change, market median and what the guest pays per night, and an Apply to Little Hotelier bar with no prices selected",{"path":853,"title":854,"description":855,"meta":856},"/blog/en-gb/guest-registration-rules-by-country","Guest registration rules by country (2026): Spain, Italy, Portugal, Germany, France, Brazil, Thailand and Indonesia","Which guests hotels must register, what data, how fast and where: Spain, Italy, Portugal, Germany, France, Brazil, Thailand, Indonesia. Official links.",{"date":682,"category":683,"tags":857,"keywords":861,"cover":870,"coverAlt":871},[858,683,859,860,688],"guest registration","id","police",[862,863,864,865,866,867,868,869],"hotel check in id requirements","why do hotels scan your passport","guest registration hotel police","alloggiati web","meldeschein hotel","fiche de police hotel","siba alojamento local","tm30 hotel","/images/blog/demo/en/automated-checks-moment-on-arrival.webp","When they arrive checks in Hotelier Tools: ID / passport (police register), physical room assignment and address and origin validation switched on, with what each check can and cannot do",{"path":873,"title":874,"description":875,"meta":876},"/blog/en-gb/hotel-front-desk-checklist-automation","Hotel front desk daily checklist for Little Hotelier: 8 problems to catch before guests arrive","A daily front-desk checklist for Little Hotelier: 8 reservation problems to catch before arrival, where to spot each one, and how to automate five of them.",{"date":682,"category":799,"tags":877,"keywords":880,"feature":810,"cover":887,"coverAlt":888},[760,878,879,742,688],"checklist","check-in",[881,882,883,884,885,886],"hotel front desk daily checklist","hotel front desk checklist template","hotel check in checklist","little hotelier unallocated reservations","front desk checklist little hotelier","hotel automation software","/images/blog/demo/en/automated-checks-lifecycle.webp","Automated Checks page in Hotelier Tools: how the checks work in four steps, a Nothing runs any check yet notice suggesting Before they arrive, and The journey of a reservation through its five stages",{"path":890,"title":891,"description":892,"meta":893},"/blog/en-gb/booking-com-commission","How much commission does Booking.com take? (And how to see your real net in Little Hotelier)","There's no single rate: you pay the % in your agreement, plus programmes and payment fees. What it's charged on, VAT, and your real net per booking.",{"date":682,"category":894,"tags":895,"keywords":899,"cover":906,"coverAlt":907},"tips",[741,896,688,897,898],"commission","userscript","vat",[900,901,902,903,904,905],"how much commission does booking.com take","booking com commission rates for hotels","booking com commission calculator","booking.com commission vat","booking.com genius commission","booking.com payment fee","/images/scripts/show-booking-commissions/to.png","Little Hotelier reservation summary (Spanish interface) with the Booking.com commission, payment fee and approximate net added by a free script",{"path":909,"title":910,"description":911,"meta":912},"/blog/en-gb/connect-chatgpt-to-little-hotelier","How to connect ChatGPT to Little Hotelier (plus 18 prompts for small hotels)","Connect ChatGPT to Little Hotelier with developer mode and an MCP app, check what your plan allows, and copy 18 prompts for arrivals, payments and pricing.",{"date":682,"category":757,"tags":913,"keywords":917,"feature":791,"cover":924,"coverAlt":925},[914,915,757,916,688],"chatgpt","mcp","prompts",[918,919,920,921,922,923],"connect chatgpt to little hotelier","chatgpt mcp connector","chatgpt connectors mcp","chatgpt prompts for hotels","chatgpt hotel management","chatgpt developer mode mcp","/images/blog/demo/en/mcp-oauth-consent.webp","Hotelier Tools Authorize MCP access page that an AI assistant opens when it connects, with a 30-day token notice and the Deny and Allow access buttons",{"path":927,"title":928,"description":929,"meta":930},"/blog/en-gb/connect-claude-to-little-hotelier","How to connect Claude to Little Hotelier (MCP, step by step)","Connect Claude to Little Hotelier with a custom connector: paste one URL, sign in, allow access. First prompts, write safety and troubleshooting.",{"date":682,"category":757,"tags":931,"keywords":934,"feature":791,"cover":941,"coverAlt":942,"featured":718},[932,915,757,933,688],"claude","connectors",[935,936,937,938,939,940],"connect claude to little hotelier","little hotelier mcp","claude mcp connectors","claude desktop mcp setup","claude custom connector","little hotelier ai","/images/blog/demo/en/mcp-setup.webp","Hotelier Tools MCP setup guide with the What is MCP? explanation and the Claude Desktop tab selected, showing the steps and the configuration snippet with the MCP server URL",{"path":944,"title":945,"description":946,"meta":947},"/blog/en-gb/download-all-little-hotelier-invoices","How to download all your Little Hotelier invoices at once (for your quarterly tax return)","Little Hotelier can zip invoices that already exist. Here's how, plus how to create the missing ones and send your accountant one ZIP and CSV per quarter.",{"date":682,"category":737,"tags":948,"keywords":952,"feature":737,"cover":958,"coverAlt":959,"featured":718},[739,949,688,950,951],"accounting","quarterly tax","zip",[953,746,954,955,956,957],"download all invoices little hotelier","little hotelier invoice report","little hotelier billing","little hotelier export invoices","little hotelier xero","/images/blog/demo/en/invoices-by-quarter.webp","Invoices page in Hotelier Tools with 66 invoices in total, Q4 and Q3 2026 each with Preview CSV and ZIP buttons, and September 2026 open as a table of invoice numbers, guests, tax IDs, check-out dates and totals",{"path":961,"title":962,"description":963,"meta":964},"/blog/en-gb/export-little-hotelier-reservations-excel","How to export reservations and guest lists from Little Hotelier to Excel (before guest data is masked)","Little Hotelier masks guest details 180 days after check-out. Export reservations and guest lists to Excel or Google Sheets now, by hand or automatically.",{"date":682,"category":777,"tags":965,"keywords":969,"feature":791,"cover":792,"coverAlt":977},[966,967,968,687,688],"export","excel","google sheets",[970,971,972,973,974,975,976],"export reservations little hotelier","little hotelier reports","little hotelier export excel","little hotelier csv","hotel guest list excel","hotel reservation spreadsheet","little hotelier guest data masked","Hotelier Tools developer portal with cards for REST API and Swagger, MCP setup, API keys and LH methods, above an authentication example using an API key",{"path":719,"title":5,"description":678,"meta":979},{"date":682,"category":683,"tags":980,"keywords":981,"feature":696,"cover":697,"coverAlt":698},[685,686,683,687,688],[690,691,692,693,694,695],{"path":983,"title":984,"description":985,"meta":986},"/blog/en-gb/hotel-do-not-rent-list","How to keep a 'do not rent' list of problem guests in Little Hotelier (legally)","A hotel can keep a do-not-rent list under GDPR if it sticks to facts. What to record, what never to write, and how to get alerts in Little Hotelier.",{"date":682,"category":799,"tags":987,"keywords":992,"feature":810,"cover":999,"coverAlt":1000},[988,989,990,991,688],"do not rent list","gdpr","guests","watchlist",[993,994,995,996,997,998],"hotel do not rent list","hotel do not rent list template","hotel guest blacklist","do not rent list gdpr","block guest booking.com","little hotelier guest notes","/images/blog/demo/en/automated-checks-do-not-rebook-list.webp","Do-not-rebook list in Hotelier Tools: the nightly check card, a reservation check showing a strong match with the factual reason, and one entry with Edit, Deactivate and Delete",{"path":1002,"title":1003,"description":1004,"meta":1005},"/blog/en-gb/booking-com-guest-messages","How to manage Booking.com guest messages without living in the extranet","Pulse, templates, scheduled messages and auto-replies, how to spot fake Booking.com messages, and one inbox for Booking.com, WhatsApp and email.",{"date":682,"category":990,"tags":1006,"keywords":1010,"feature":1018,"cover":1019,"coverAlt":1020},[741,1007,1008,1009,688],"guest messages","inbox","templates",[1011,1012,1013,1014,1015,1016,1017],"booking.com messages","booking.com messages not working","booking com scheduled messages","booking com email template","booking.com automatic replies","booking.com phishing messages","booking.com guest q&a","guest-inbox","/images/blog/demo/en/guest-inbox-ai-draft-availability.webp","Hotelier Tools guest inbox with WhatsApp, Email and Booking.com filters, an email from a guest asking about a double room in September, the AI plan in draft with an editable English reply, and the private assistant panel",{"path":1022,"title":1023,"description":1024,"meta":1025},"/blog/en-gb/hotel-waitlist-sold-out-dates","How to run a waitlist for sold-out dates (and fill cancellations fast)","Keep a list of guests who want your full dates and offer freed rooms first. A spreadsheet method, then an automatic watch and a public signup form.",{"date":682,"category":990,"tags":1026,"keywords":1031,"feature":1027,"cover":1038,"coverAlt":1039},[1027,1028,1029,688,1030],"waitlist","cancellations","direct booking","availability",[1032,1033,1034,1035,1036,1037],"hotel waitlist","waitlisted hotel meaning","hotel waiting list sold out","hotel cancellation waitlist","fill hotel cancellations","hotel waiting list form","/images/blog/demo/en/availability-waiting-list.webp","Availability queue page in Hotelier Tools with History and Check the queue now, the Checks on the queue card offering Check every night at 01:00, and the Add a stay to watch form with nights, rooms needed, room types and guest details",{"path":1041,"title":1042,"description":1043,"meta":1044},"/blog/en-gb/whatsapp-little-hotelier","How to use WhatsApp with Little Hotelier (Messaging hub, WhatsApp Business and other options)","Little Hotelier's Messaging hub uses the official WhatsApp Business API. Compare it with the free WhatsApp Business app and a shared inbox, with templates.",{"date":682,"category":990,"tags":1045,"keywords":1049,"feature":1018,"cover":1056,"coverAlt":1057},[1046,1047,688,1048,1008],"whatsapp","messaging","guest engagement",[1050,1051,1052,1053,1054,1055],"little hotelier whatsapp","whatsapp for hotels","whatsapp business api for hotels","whatsapp business app hotel","whatsapp templates hotel check-in","little hotelier messaging hub","/images/blog/demo/en/guest-inbox-ai-plan-late-arrival.webp","Hotelier Tools guest inbox with a WhatsApp conversation from Ingrid Kowalski about a late arrival (identity verified, booking linked), an AI plan in draft with an editable reply, and the private Assistant pane",{"path":1059,"title":1060,"description":1061,"meta":1062},"/blog/en-gb/little-hotelier-mcp-claude-code-cursor-vscode","How to use your Little Hotelier data in Claude Code, Cursor and VS Code (MCP setup)","Add the Hotelier Tools MCP server to Claude Code, Cursor, VS Code, Windsurf or Gemini CLI, then build occupancy reports, a Sheets sync or a dashboard.",{"date":682,"category":757,"tags":1063,"keywords":1067,"feature":791,"cover":941,"coverAlt":1074},[915,1064,1065,1066,777],"claude code","cursor","vs code",[1068,1069,1070,1071,936,1072,1073],"claude code mcp setup","cursor mcp.json","vscode mcp.json","claude code for non developers","gemini cli mcp","windsurf mcp config","MCP setup guide in Hotelier Tools: a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, with Claude Desktop selected and its claude_desktop_config.json snippet",{"path":1076,"title":1077,"description":1078,"meta":1079},"/blog/en-gb/little-hotelier-alternatives","Little Hotelier alternatives in 2026: an honest comparison with Cloudbeds, Mews, Beds24, Lodgify, Smoobu and Hostaway","Cloudbeds, Mews, Beds24, Lodgify, Smoobu or Hostaway? Who each suits, how it charges, API access, and when staying on Little Hotelier makes more sense.",{"date":682,"category":894,"tags":1080,"keywords":1085,"cover":1093,"coverAlt":1094},[1081,1082,1083,688,1084],"pms","comparison","alternatives","cloudbeds",[1086,1087,1088,1089,1090,1091,1092],"little hotelier alternatives","little hotelier vs cloudbeds","little hotelier reviews complaints","little hotelier pricing","is little hotelier part of siteminder","best pms for small hotels","little hotelier vs lodgify","/images/blog/demo/en/dashboard-overview.webp","Hotelier Tools home dashboard for the demo property Hotel Demo Sol: an Open AI chat card, a notice that two guest-messaging channels need attention, and status tiles for Little Hotelier, Booking.com, AI knowledge and the pricing city",{"path":1096,"title":1097,"description":1098,"meta":1099},"/blog/en-gb/little-hotelier-chrome-extensions","Little Hotelier Chrome extensions: free userscripts that make it faster","Free userscripts for Little Hotelier: calendar prices, wider tables, Booking.com commission estimates and one-click invoices. How to install them safely.",{"date":682,"category":894,"tags":1100,"keywords":1105,"cover":1112,"coverAlt":1113},[1101,1102,1103,688,1104],"chrome extension","tampermonkey","userscripts","productivity",[1106,1107,1108,1109,1110,1111],"little hotelier chrome extension","tampermonkey scripts","userscript chrome","little hotelier calendar prices","little hotelier full width","little hotelier booking.com commission","/images/scripts/prices-display/to.png","Little Hotelier calendar (Spanish interface) with each night's price shown under every room type, added by the Prices Display script",{"path":1115,"title":1116,"description":1117,"meta":1118},"/blog/en-gb/little-hotelier-tips","Little Hotelier tips and hidden features most owners don't know (2026)","20 Little Hotelier tips: faster calendar, passkeys, minimum rates, gap nights, booking links, audit log and free scripts that show prices in the calendar.",{"date":682,"category":894,"tags":1119,"keywords":1122,"feature":1130,"cover":1131,"coverAlt":1132},[894,1120,1121,1103,688],"how to","calendar",[1123,1124,1125,1126,1127,1128,1129],"little hotelier how to use","little hotelier tutorial","little hotelier guide","little hotelier manual","little hotelier tips","little hotelier hidden features","little hotelier calendar","dashboard","/images/scripts/full-width-reservation-table/to.png","Little Hotelier Reservations page (Spanish interface) stretched to the full screen width by the Full Width Reservation Table script: search filters, the Buscar button, 36 reservations found and the Exportar link",{"path":1134,"title":1135,"description":1136,"meta":1137},"/blog/en-gb/ses-hospedajes-little-hotelier","SES Hospedajes with Little Hotelier: how to register guests (partes de viajeros) without double work","Spain's SES.Hospedajes guest register explained: who, what data, the 24-hour deadlines, how to send it, and how Little Hotelier can send it for you.",{"date":682,"category":683,"tags":1138,"keywords":1140,"cover":870,"coverAlt":1147},[1139,686,683,858,688],"ses hospedajes",[1139,1141,1142,1143,1144,1145,1146],"ses hospedajes in english","ses hospedajes little hotelier","parte de viajeros","ses hospedajes datos obligatorios","ses hospedajes servicio web","como registrar viajeros ses hospedajes","When they arrive settings in Hotelier Tools with the ID / passport (police register), Physical room assignment and Address and origin validation checks switched on, each with what it can and cannot do",{"path":1149,"title":1150,"description":1151,"meta":1152},"/blog/en-gb/little-hotelier-cta-ctd-stop-sell","What do CTA, CTD, minimum stay and stop sell mean in Little Hotelier?","CTA stops check-ins, CTD stops check-outs, min stay sets the shortest stay, stop sell closes sales. What each means and how to set it in Little Hotelier.",{"date":682,"category":837,"tags":1153,"keywords":1158,"feature":849,"cover":850,"coverAlt":1165},[1154,1155,1156,1157,688],"restrictions","cta","ctd","stop sell",[1159,1160,1161,1162,1163,1164],"what is cta in little hotelier","little hotelier cta ctd","closed to arrival meaning","stop sell meaning","siteminder stop sell","minimum length of stay hotel","Price recommendations in Hotelier Tools for the Doble Estándar room, 3 to 16 October 2026: current and recommended price per night, a CTA / CTD column with A and D toggles, the minimum stay, a Channel column and an Apply to Little Hotelier button",{"path":1167,"title":1168,"description":1169,"meta":1170},"/blog/en-gb/what-is-mcp-server-hotels","What is an MCP server? A plain-English guide for hotel owners (and which PMS have one)","An MCP server lets Claude or ChatGPT read and act on your hotel software. Plain-English guide, safety tips, and which PMS have one as of October 2026.",{"date":682,"category":757,"tags":1171,"keywords":1172,"feature":791,"cover":941,"coverAlt":1180,"featured":718},[915,757,932,914,1081],[1173,1174,1175,936,1176,1177,1178,1179],"what is mcp server","mcp server for hotels","mcp server for hotel booking","apaleo mcp server","mews mcp server","cloudbeds mcp server","what is mcp server in claude","MCP setup guide in Hotelier Tools with a What is MCP? explanation and Client configuration tabs for Claude Desktop, VS Code, Cursor and Custom / SDK, showing the Claude Desktop config with the server address",1791141216291]