Payment Review
Verification of paid reservations
Overview
Continuously monitors payment status across all booking channels, detecting incomplete or failed payments before they become major issues for your hotel. usually happen when the client do not confirm the payment with the bank but have leave all information about the reservation.
Key Features
- Continuous payment status monitoring
- Instant alerts for payment failures
- Check payments not verified and not completed
Documentation
Performs a review of reservations for the current day and notifies if there are reservations that are not paid.
This is useful for collecting reservations that have not been properly charged or that have changed rates when changing dates when the hotel only accepts paid reservations. If it is a reservation made through the extranet, no notification is made, but it could be done if the hotel needs it.
Example email:
Total upcoming reservations: 8
Automatically processed: 1
Pending payment (non-extranet): 1
❌ Pending Payment Reservations:
| Arrival | Room | Guest | Channel | Total | Pending | Link |
|---|---|---|---|---|---|---|
| 08-08-25 | 303 | J** ***** **** | Direct Booking | €58.56 | €9.76 | View Reservation |
✅ Automatically Processed:
| Arrival | Room | Guest | Channel | Action | Link |
|---|---|---|---|---|---|
| 08-08-25 | 303 | J** ***** **** | Direct Booking | ✅ ID extracted: 1234567H | View Reservation |
📊 Action Summary:
- IDs extracted: 1
- OTA payments processed: 0
- Cents corrected: 0
- Pending payments: 1